Senior Analyst

Senior Analyst / Specialist - Logistics C2C

Join to apply for the Senior Analyst / Specialist - Logistics C2C role at 99

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don\'t even know about (yet). We work to generate value for our users and for the communities we serve, with mobility and delivery services (99) or digital payments (99Pay).

Since 2018, we have been part of DiDi Global Inc., a mobility technology platform operating in more than 12 countries. We aim to deliver innovative solutions spanning sustainability, safety, artificial intelligence, financial markets, and more. We value challenges, collaboration, respect, and humor as we move quickly to build and improve solutions for our users.

At 99, we\'re reimagining logistics in Brazil — and C2C is at the center of this transformation in a high-volume, fast-growth market. C2C deliveries are booming in Brazil, with people sending personal items, gifts, and goods daily. We are scaling this vertical as a new growth frontier. We\'re looking for a person to help us scale it. You\'ll be the go-to person for data, insights, and projects that drive adoption and engagement between users sending and receiving items. We\'re expanding our C2C Growth Operations team and looking for a Senior Analyst / Specialist to drive insights and own projects that directly impact our growth. You\'ll partner with the Manager, dive deep into data, and launch initiatives that improve how customers and drivers engage with 99. In this role, you\'ll be responsible for analyzing performance and leading initiatives that expand adoption and engagement in C2C, helping design the playbook for how 99 wins in this space, and working closely with product and operations to shape one of our newest growth bets.

• Analyze marketplace dynamics (pricing, demand density, driver participation).
• Identify and test new growth levers for adoption and engagement.
• Own C2C-specific projects (e.g., referral programs, regional pilots, city launches).
• Track KPIs and create frameworks for performance monitoring.
• Collaborate with Product, Operations and Marketing to design features and processes.
• Present findings and recommendations to leadership with actionable insights.
• Support the Manager in defining and executing strategy.

• 4+ years of experience in ops, growth, or consulting.
• Excellent analytical and problem-solving skills.
• Experience managing projects with multiple stakeholders.
• Strong curiosity to build a new vertical from scratch.
• Ability to connect strategy, data, and execution.
• Nice to have: experience in C2C marketplaces or logistics. Knowledge of SQL or BI tools is a plus.

We are data-driven and emphasize integrity, collaboration, growth, and inclusion. We practice inclusion and respect, and we support diverse and equal opportunities for all.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).