Talent Pool

Talent Pool – Ater Sales Team | Omoda & Jaecoo We are expanding our After Sales team and currently have 6 open positions for professionals who want to grow with us Check them out:
AS Marketing and Planning Manager Key responsibilities:
Manage parts pricing and define commercial policies;
Oversee volumes, KPIs,P&L, and strategic projects;
Develop and launch newproducts (batteries, oil, tires, accessories, chemicals);
Lead marketing campaigns and CRM strategies;
Build and develop the Aftersales team. Requirements:
Degree in Business Administration, Automotive Engineering, or related fields;
5+ years of experiencein automotive After Sales;
Advanced English;
Strong leadership, analytical skills, and results-driven mindset. AS Parts Pricing & Product Development Specialist Key responsibilities:
Define pricing strategies and margin policies for spare parts;
Develop and introduce new products into the After Sales market;
Provide technical and commercial support to dealerships;
Manage supplier negotiations and contracts. Requirements:
Degree in Business, Engineering, or related fields;
3+ years of experiencein the automotive/aftermarket sector;
Advanced English;
Strong analytical and negotiation skills. Call Center & Quality Manager Key responsibilities:
Implement quality framework for customer service (phone, chat, e-mail, social media);
Define and monitor KPIs (CSI, SSI, NPS, FRFT);
Conduct audits, call monitoring, and team training;
Lead continuous improvement and customer satisfaction initiatives. Requirements:
Bachelor's degree (postgraduate/MBA is a plus);
5+ years in the automotive/aftermarket sector;
Advanced English;
Proven leadership and quality management skills. CSI Quality Consultant Key responsibilities:
Implement the Quality System across the dealership network;
Monitor and analyze customer satisfaction indicators (NPS, CCS, FRFT);
Conduct audits and recommend action plans;
Support AfterSales KPIs reporting and management. Requirements:
Degree in Business, Automotive Engineering, or related fields;
3+ years of experiencein automotive/aftermarket;
Advanced English is a plus;
Strong analytical and process-oriented profile. Sr. Aftersales Consultant Key responsibilities:
Monitor dealer performance (workshop efficiency, parts sales, warranty claims);
Develop CSI initiatives and handle escalated customer complaints;
Provide technical and non-technical training to dealerships;
Conduct competitor analysis and support market strategy. Requirements:
Degree in Business, Automotive Engineering, or related fields;
3+ years of experiencein the automotive sector;
Advanced English is a plus;
Strong commercial and analytical skills. Tech Training Specialist & Technical Publications Key responsibilities:
Prepare and maintain After Sales technical documentation;
Manage translation suppliers and technical publications;
Develop and deliver technical training (online and on-site);
Organize resources, equipment, and training logistics. Requirements:
Degree in Business, Automotive Engineering, or related fields;
3+ years of experiencein the automotive/aftermarket sector;
Advanced English is a plus;
Automotive technical knowledge and excellent communication skills. Location and work-mode:
100% on-site in Morumbi region (Rochaverá building in front of Shopping Morumbi) On-site in São Paulo. If you have After Sales experience, advanced English, and want to grow in a global company, this is your chance

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