Reliability Expert

Há 4 dias


Brasil beBeeReliability Tempo inteiro
Job Description

We are seeking a skilled Site Reliability Engineer to fill this key role. The primary focus of this position is incident resolution via Critical Issue Response System (CIRS) and providing regular updates until successful resolution.

Responsibilities:
  • Handle major incidents using the CIRS platform
  • Perform in-depth application troubleshooting, identifying opportunities for preventive action
  • Manage CIRS-related requests, including deployments, feature toggles, and data fixes
  • Follow up on significant production incidents and collaborate with cross-functional teams
  • Enhance monitoring capabilities using Dynatrace, Kibana, and Splunk
  • Develop and refine monitoring scripts and alerts based on incident learnings
  • Address customer escalations and coordinate with Support and Engineering teams
  • Support planned activities and respond to ad-hoc requests from internal teams
Requirements and Qualifications:
  • Demonstrate expertise in DevOps and Production Support
  • Experience with automation and CI/CD practices
  • Familiarity with cloud platforms, preferably GCP, AWS, or Azure
  • Hands-on experience with monitoring tools, including Dynatrace, Kibana, and Splunk
  • Proven troubleshooting skills and ability to deeply investigate application issues
  • Excellent communication and collaboration skills across teams

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