Support Engineer, Trilogy
4 semanas atrás
Overview Support Engineer, Trilogy (Remote) – $60,000/year USD This range is provided by Trilogy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $30.00/hr - $30.00/hr What You Will Be Doing Your mission is to become the human intelligence behind our AI-powered support system. You will analyze and resolve complex technical challenges that our AI hasn’t mastered yet, while helping to improve the AI’s capabilities. You will be a problem solver and an AI trainer, pushing the boundaries of automated support. What You Won’t Be Doing Onboarding delays or heavy reliance on guidance; you’ll navigate multiple products quickly and independently Relying on escalating to management for every roadblock Key Responsibilities Bridge the gap between human technical expertise and AI capabilities, delivering superior support for the most challenging issues and continuously improving the support ecosystem. Basic Requirements 3+ years of technical customer support Deep expertise in generative AI with experience beyond basic prompting (automated workflows, custom GPTs, integrated AI tools) Geographic requirement: Must be located in the Americas (North or South) About Trilogy Trilogy works with hundreds of software businesses on the Trilogy Business Platform. Trilogy emphasizes talent, technology innovation, and incubation of new ventures, with a focus on simple customer-facing designs. Working with us This is a full-time (40 hours per week), long-term position. Independent contractor agreement with Crossover as Contractor of Record. Compensation is $30 USD/hour ($60,000 USD/year with 40 hours/week and 50 weeks/year). Payment is weekly. See for details. Job Details Seniority level: Associate Employment type: Full-time Job function: Engineering, Information Technology, and Customer Service Industries: Computer and Network Security, Software Development, IT Services and IT Consulting There is additional company context and related roles listed below. If this description is of interest, click Apply to learn more. #J-18808-Ljbffr
-
Senior Software Engineer, LearnWith.AI
4 semanas atrás
Canoas, Brasil Trilogy Tempo inteiroOverview Senior Software Engineer, LearnWith.AI (Remote) - $100,000/year USD — Join to apply for this role at Trilogy. This range is provided by Trilogy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $50.00/hr - $50.00/hr What You Will Be Doing Feature Development: Designing and...
-
Associate Linux Support Engineer
3 semanas atrás
Canoas, Brasil Canonical Tempo inteiroJoin or sign in to find your next job Join to apply for the Associate Linux Support Engineer role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Associate Linux Support Engineer role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating...
-
Database Support Engineer
4 semanas atrás
Canoas, Brasil TigerData (creators of TimescaleDB) Tempo inteiroJoin to apply for the Database Support Engineer - EMEA role at TigerData (creators of TimescaleDB) . TigerData, formerly Timescale, accelerates real-time insights with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. We are a globally distributed, remote-first team that values direct communication,...
-
Information Technology Support Specialist
4 semanas atrás
Canoas, Brasil TECEZE Tempo inteiroHi, Looking for IT Support Engineer at Canoas, Brazil IT Support Engineer Location : Canoas, Brazil Job Description: - Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed - Basics knowledge / understanding of assigning switch ports to specific VLANs - Patch phone ports to switch as needed - Basic...
-
Application Support Specialist
2 semanas atrás
Canoas, Brasil AppXite Tempo inteiroAppXite is a product software development company, based in Riga, Latvia. Our Platform is an AI-Ready Digital Marketplace, CPQ & Billing Platform for Telco, SaaS, Cloud, and AI services. It enables partners to build and monetize as-a-service offerings with flexible pricing models. The platform includes pre-built vendor and catalog integrations with major...
-
Senior Software Engineer
3 semanas atrás
Canoas, Brasil Hclsoftware Tempo inteiroThe role of Senior Support Engineer is a highly technical and specialized role which involves providing remote support to our worldwide HCLSoftware customers for the HCL Digital Experience products. We are looking for critical thinkers and self-directed individuals who enjoy analyzing, troubleshooting, and resolving technical problems. Required Education,...
-
Junior Design Engineer
1 semana atrás
Canoas, Brasil Agco Tempo inteiroOverviewSelect how often (in days) to receive an alert:Date: Oct 30, ****Location:Canoas, RS, BRWorkplace Type: Hybrid/RemoteNot everyone can claim to feed the world, but it is part of our every day.Behind everything we do for our farmers, there is one AGCO team making it happen.We are proud to put our curiosity into work, building a better and more...
-
Junior Design Engineer
1 semana atrás
Canoas, Brasil AGCO Tempo inteiroOverview Select how often (in days) to receive an alert: Date: Oct 30, 2025 Location: Canoas, RS, BR Workplace Type: Hybrid/Remote Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity into work, building a better and more...
-
Junior Design Engineer
1 semana atrás
Canoas, Brasil Agco Corporation Tempo inteiroNot everyone can claim to feed the world, but it is part of our every day.Behind everything we do for our farmers, there is one AGCO team making it happen.We are proud to put our curiosity into work, building a better and more sustainable world.Join our extraordinary team todayThe purpose of this job is to act as Design Engineer JR on development of...
-
Site Reliability Engineer
3 semanas atrás
Canoas, Brasil AgileEngine Tempo inteiroSite Reliability Engineer (Middle) ID38916 Join to apply for the Site Reliability Engineer (Middle) ID38916 role at AgileEngine AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our...