
Support Engineering Manager
4 semanas atrás
Managing a professional support team, including skills development and performance management.Operational control, shift scheduling, and KPI accountability.Ensuring customer cases are responded to within SLA and professionally.Acting as the escalation contact for customers.Maintaining customer satisfaction.Contributing to the knowledge base.Improving team processes and support delivery.Hiring, developing, and training support staff.Collaborating with leadership on growth and transformation initiatives.Qualifications include:
Extensive CLI experience with Linux (Support, Development, Implementation).Leadership and team management experience.Ability to work under pressure with a strong customer focus.Fluency in English;
proficiency in anotherlanguage is a plus.Excellent communication skills.Knowledge of Linux Desktop, OpenStack, Public Cloud, or Virtualization.Contributions to Open Source projects.Software development experience.Experience in support organizations.Hands-on experience with Canonical's products.We offer:
A distributed work environment with biannual in-person team sprints.A USD 2,000 annual learning and development budget.Annual compensation reviews and performance bonuses.Additional benefits aligned with our values, including holiday leave, parental leave, Employee Assistance Programme, travel opportunities, and more.About Canonical:
We are pioneers in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud computing. We hire globally, uphold high standards, and foster a remote-friendly culture since 2004. Working here challenges you to think differently and grow your skills.Canonical is an equal opportunity employer committed to diversity and inclusion. We consider all applications fairly, regardless of background or identity.#J-18808-Ljbffr
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Engineering Manager
3 semanas atrás
Curitiba, Paraná, Brasil Canonical Tempo inteiroEngineering Manager - Security Standards and Hardening Join to apply for the Engineering Manager - Security Standards and Hardening role at Canonical Engineering Manager - Security Standards and Hardening 3 days ago Be among the first 25 applicants Join to apply for the Engineering Manager - Security Standards and Hardening role at Canonical As the most...
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Engineering Manager
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Curitiba, Paraná, Brasil Canonical Tempo inteiroJoin to apply for the Engineering Manager - MLOps & Analytics role at Canonical 1 month ago Be among the first 25 applicants Join to apply for the Engineering Manager - MLOps & Analytics role at Canonical The role of an Engineering Manager at CanonicalAs an Engineering Manager at Canonical, you must be technically strong, but your main responsibility is...
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Engineering Manager
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Curitiba, Paraná, Brasil Canonical Tempo inteiroJoin to apply for the Engineering Manager - Data Platform role at Canonical 1 month ago Be among the first 25 applicants Join to apply for the Engineering Manager - Data Platform role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is building a comprehensive suite of multi-cloud and on-premise data solutions for the...
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Engineering Manager
4 semanas atrás
Curitiba, Paraná, Brasil Black & Veatch Corporation Tempo inteiro**Together, we own our company, our future, and our shared success.**As an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100...
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Software Engineering Manager
3 semanas atrás
Curitiba, Paraná, Brasil Canonical Tempo inteiroSoftware Engineering Manager - Container and Virtualisation Infrastructure Join to apply for the Software Engineering Manager - Container and Virtualisation Infrastructure role at Canonical Software Engineering Manager - Container and Virtualisation Infrastructure 1 day ago Be among the first 25 applicants Join to apply for the Software Engineering Manager...
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Engineering Manager
4 semanas atrás
Curitiba, Paraná, Brasil Canonical Tempo inteiro2 months ago Be among the first 25 applicants Redefine the embedded Linux experience with the smallest, most secure, and most reliable operating system in the IoT market. This is an opportunity for a technical engineering manager passionate about open source software, Linux, containers, security, and the developer experience, to shape the future of Linux...
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Linux Engineering Manager
4 semanas atrás
Curitiba, Paraná, Brasil Canonical Tempo inteiroLinux Engineering Manager - Optimisation for Latest Hardware 4 months ago Be among the first 25 applicants Lead an engineering team that partners with the Linux engineers of a major silicon company, and works across the full Linux stack from kernel to GUI, to optimise Ubuntu, the world's most widely used Linux desktop and server, for the latest silicon.The...
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Engineering Manager, Ubuntu Server
3 semanas atrás
Curitiba, Paraná, Brasil Canonical Tempo inteiroEngineering Manager, Ubuntu Server - Ubuntu Pro Join to apply for the Engineering Manager, Ubuntu Server - Ubuntu Pro role at Canonical Engineering Manager, Ubuntu Server - Ubuntu Pro 1 week ago Be among the first 25 applicants Join to apply for the Engineering Manager, Ubuntu Server - Ubuntu Pro role at Canonical Get AI-powered advice on this job and...
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OpenStack Engineering Manager
3 semanas atrás
Curitiba, Paraná, Brasil Canonical Tempo inteiroJoin to apply for the OpenStack Engineering Manager role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the OpenStack Engineering Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in...
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Engineering Manager
3 semanas atrás
Curitiba, Paraná, Brasil Canonical Tempo inteiroOverview Engineering Manager - Ubuntu Security at Canonical As the most widely used Linux distribution, Ubuntu underpins the security of the entire internet. The role of Security Engineering Manager directly impacts the safety and security of millions of users worldwide. Join a team of security experts dedicated to protecting the open-source ecosystem...