Program Manager

Infinite Lambda provided pay range This range is provided by Infinite Lambda. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. About The Role As a Program Manager at Infinite Lambda, you'll be a pivotal force behind the successful delivery of large scale complex programs for our most important clients. You will be at the forefront of business transformation, holding ultimate accountability for program execution and owning the entire program lifecycle. You will ensure all projects and streams deliver tangible, measurable business value, on time and within budget, helping clients innovate and compete. You are a key partner in our client relationships, working with our Account Managers to nurture long-term partnerships and spot new opportunities, contributing to the growth of our client accounts. In this role, you're more than just a manager: you're an inspiring leader and a mentor. You will use your positive and collaborative attitude to foster a collaborative culture of excellence, self-organisation, and high accountability across multiple delivery streams, where professional growth and happiness are the norm. Your empathy and problem-solving skills will be essential as you guide your team to become more self-organised and accountable, celebrating successes along the way. Responsibilities Lead the end to end delivery of multi year programs using Agile or Waterfall methodologies (depending on the best fit with the client), expertly tailoring your approach to the specific needs and phase of each program. Develop and maintain clear scope, timelines, budgets, and resource allocation plans, ensuring you can protect programs against scope creep and provide alternative solutions to recover as needed. Proactively develop and champion creative, non-standard solutions to execution challenges, ensuring optimal recovery and continuous improvement in delivery standards. Establish and uphold stringent program standards, governance models, and KPIs - both standard and program-specific - to ensure predictable, high-quality execution across all workstreams. Engage, align, and influence senior stakeholders including C-level executives. Chair steering committees and provide clear, trusted updates to executive sponsors. Collaborate with teams from both Infinite Lambda and the client to deliver projects and programs, earning their trust and obtaining 360-degree feedback on feasibility and plans. Leverage your technical understanding to challenge assumptions, guide recovery plans, and facilitate trade-off decisions between engineering quality and delivery speed, ensuring alignment with overall program goals. Create and maintain essential documentation (such as RAID Logs, RACI matrices, and Gantt charts) and lead ceremonies like standups, retrospectives, and client presentations. Proactively identify risks and remove roadblocks, guiding the team toward excellence and reporting progress to stakeholders through regular updates. Report to the Delivery Excellence group and conduct project reviews to identify areas for improvement. Deliver structured, clear, and professional communication tailored to each client environment. Maintain a safe and congenial working environment for your team. Act as a natural entrepreneur, identifying opportunities that empower clients’ business strategies through data and collaborate with Account Managers to bring in additional business. Switch context smoothly across projects to keep teams autonomous and empowered. Provide active coaching and mentorship to delivery teams, helping them adopt best practices, adhere to program standards, and elevate delivery capabilities. Requirements 10+ years of experience leading complex programs, with a focus on data warehouse migration and/or AI. Consulting background. Proven experience leading and managing projects and programs from start to finish, including a minimum of 5 years as a consultant or delivering bespoke projects for external clients. Preference for candidates with experience working with US-based clients. Extensive experience with agile methodologies and continuous improvement. Strong conceptual understanding of software engineering and data delivery principles to effectively challenge, guide, and support technical leadership. Strong experience in business change as well as IT delivery. Gravitas, credibility, and maturity to engage with C-level stakeholders. Excellent leadership, communication, and people skills – able to articulate a compelling vision. Experience working with fixed cost programs as well as T&M. Skills Proficiency in a variety of program management tools (e.g., Jira, Asana, Trello). Exceptional problem-solving, conflict resolution, and change management skills. Ability to break down complex programs into manageable tasks and create work breakdown structures. Experience in managing multiple projects simultaneously. Familiarity with modern methodologies and the ability to adapt the most suitable ones for the project or program. Mindset Demonstrated ability to orchestrate the big picture while also managing the details. A collaborative and positive approach to people and projects. Willingness to take new directions and adapt to changing priorities. Nice To Have Skills Working knowledge of SQL and data warehousing concepts. Familiarity with data visualization tools (e.g. Omni, Sigma, Tableau, PowerBI). Proven experience leading data warehousing and analytics projects, preferably migrations. Soft Skills Servant leadership mindset with the ability to manage, motivate, inspire and support others. Outstanding communication skills. A considerate, curious, positive, naturally collaborative and supportive approach to people. Proactivity regarding risk, issues and planning. Ability to present complex technical concepts to non-technical audiences. Natural problem-solving attitude, facilitation skills, and creative thinking. Proficiency in English. Interview Process Introductory call with TABP: 45 minutes Take-home technical assignment Technical interview with Program Manager: 75 minutes Cultural chat with CSO and General Manager: 45 minutes Why join Infinite Lambda We support your growth with dedicated learning time, access to resources and a knowledge-sharing culture. You work autonomously in a wholesome environment and get paid holidays as needed. The projects are diverse and offer opportunity to experiment with new tech. Benefits include private health insurance, work-from-home budget, a company MacBook and more. Submit your CV in English in PDF .Mind that as we are an international team, internal communication is in English. Infinite Lambda is an equal opportunity employer. Our inclusive culture celebrates diversity and treats everyone with dignity and respect. Accordingly, our selection process will never discriminate against applicants on the grounds of any characteristics. Seniority level Director Employment type Full-time Job function Project Management and Information Technology Industries: Data Infrastructure and Analytics Referrals increase your chances of interviewing at Infinite Lambda by 2x Senior Technical Customer Success Manager - Remote Brazil We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr