
Residential Sales Consultant
Há 22 horas
Reports To: Sales Manager or General Manager
Status: Full-time, Regular position
Category: Sales
Location: R & M Service Experts, 627 American Glass Wy. Ste. AB Knoxville, TN 37932
Position SummaryThe Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines.
Responsibilities- Present comfort options of residential HVAC and water heater products and services to new and established customers.
- Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
- Create relationships with prospective customers and referrals as well as initiating calls to generate sales.
- Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
- Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.
- At least a high school diploma or GED. A Bachelor’s degree or related professional sales certifications preferred.
- Prior sales experience, with a preference for experience with direct selling to consumers.
- Strong selling and business-development skills.
- Ability to effectively communicate concepts to a variety of audiences.
- Commitment to delivering high-quality, customer-focused service.
- Excellent interpersonal skills with the ability to translate customer concerns into business solutions.
- Valid driver’s license with acceptable driving record.
- Positive attendance record and availability for flexible hours and on-call shifts as needed.
- Ability to meet physical demands related to accessing HVAC units (climbing ladders, maneuvering in attics/basements/crawl spaces).
- Top Pay for Top Performers, including incentive and bonus opportunities
- Average sales professionals earn $90,000–$120,000 annually
- Top performers may earn more
- Generous PTO: 19 paid days off in the first year; 24 paid days off after the second year
- Career growth opportunities across the U.S.
- Company-sponsored medical, dental, and vision insurance
- Company-provided smartphone, tablet, uniform plan, and tool replacement program
- Training Academy for skill development
- 401(k) retirement plan with company matching
- Company-paid employee life insurance with options for family
- Short-term and long-term disability insurance
- Supplemental benefit programs such as legal advice, pet insurance, and health advocacy
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available upon request during the application process.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
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