Local Business Process Owner

Há 7 dias

Blumenau, Santa Catarina, Brasil Hitachi Tempo inteiro
**Location**:
Blumenau, Santa Catarina, Brazil
**Job ID**:
R
**Date Posted**:

**Company Name**:
HITACHI ENERGY BRASIL LTDA.
**Profession (Job Category)**:
Quality Management
**Job Schedule**:
Full time
**Remote**:
No
**The Opportunity**:
**How You'll Make an Impact**:
1. Execute the demands from business relating IT stuffs, looking the totally undersanding of processes, raising requisites, desires, necessities and clarify all doubts from users.
2. Manage the execution of demands from business, with chronogram for all stages, organizing the information, building flows and define the structure of solutions. Maintain the business involved in all stages of demands, with comunications plans, tests and validations.
3. Keep the systems running and provide the support for all users being a SPOC (Single Point Of Contact).
4. Be involved in business routines to understand the process and be able to suggest improvments to reduce costs, reduec lead time, improve quality, etc.
5. Create and keep manuals of systems and processes updated, with flows, screens, techical specifications, etc.
6. Be a SPOC for global initiatives and implementations and lead them.
7. Make a trainning plan of systems to users and handle it periodically with current users and a special plan for new users make onboarding.
**Your Background**:
- Degree: Information Technology / Computer Science / Computer Engineering or similar.
- Agile methodologies, ERP SAP, Development tools, PowerBI, PowerApps, Sharepoint
- Advanced English (required)
- Intermediate Spanish (desirable)

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