Customer Experience Specialist

3 semanas atrás


Tocantins, Brasil buscojobs Brasil Tempo inteiro

REQUISITOS

  • Experiência prévia em Customer Success ou Atendimento a Clientes Premium, de preferência em educação executiva, consultoria ou programas de mentoria.
  • Excelente comunicação oral e escrita, com habilidade para construir relacionamento de confiança e proximidade.
  • Capacidade analítica para interpretar métricas de engajamento, satisfação e retenção, propondo ações corretivas. (hurn, NPS, engajamento, LTV, etc).
  • Organização, autonomia e disciplina para gerenciar múltiplos atendimentos simultâneos.
  • Perfil colaborativo, com maturidade para lidar com demandas estratégicas e operacionais.
  • Formação superior completa (Administração, Direito, Comunicação, Psicologia ou áreas correlatas).

Vaga exclusiva para mulheres

Experiência em eventos será grande diferencial

Vaga 100% presencial na cidade de Londrina

ATRIBUIÇÕES
  • Conduzir onboarding, treinamentos e reuniões estratégicas (QBRs) com clientes.
  • Antecipar problemas e atuar de forma proativa para evitar churn.
  • Identificar oportunidades de expansão (upsell / cross-sell).
  • Transformar feedbacks em insights para produto, vendas e operações.
  • Apoiar na logística e no relacionamento durante eventos online e presenciais.
  • Atuar lado a lado com as monitoras e a liderança para identificar gargalos, propor soluções e otimizar a jornada das mentoradas.
REMUNERAÇÃO E BENEFÍCIOS
  1. Remuneração Fixa + Comissão + Estrutura da Variável;
  2. Gym Pass;
  3. Plano de saúde;
  4. Auxílio Alimentação;
  5. Day off no aniversário;
  6. Possibilidade de ascender para cargo de liderança.
#J-18808-Ljbffr
  • Technical Sales Specialist

    3 semanas atrás


    Tocantins, Brasil buscojobs Brasil Tempo inteiro

    Overview Do you want to join a fast-growing life sciences company with innovative solutions that are changing the landscape of genomics research? Are you ready to build relationships with industry leaders while accelerating revenue growth in cutting-edge genomic and automation technologies? As a Technical Sales Specialist , you will leverage your technical...

  • Technical Trainer Specialist

    3 semanas atrás


    Tocantins, Brasil Energy Queensland Tempo inteiro

    Multiple permanent opportunities to join our Technical Training team- Toowoomba- 9-day $152k+ or 10-day $172k+ plus 14.75% super**Your future is Energy Queensland**:Energy Queensland, and our operational brands: Energex, Ergon Energy Network, Ergon Retail and Yurika, are at the frontline of progress. As Australia’s largest government-owned electricity...


  • Tocantins, Brasil Engineered Plastic Components Tempo inteiro

    Ensure products meet quality standards and customer specifications through rigorous analysis, inspection, and process validation.**Key Responsiblities**:**- Prepare and submit complete PPAP documentation.****- Investigate customer complaints and drive timely corrective actions.****- Conduct final product inspections and maintain calibration records.****-...


  • Tocantins, Brasil Energy Queensland Tempo inteiro

    Permanent opportunity to join our Business and Process Improvement team - Brisbane - 9-day $158k+ or 10-day $179k+ plus 14.75% super **Your future is Energy Queensland**: Energy Queensland, and our operational brands: Energex, Ergon Energy Network, Ergon Retail and Yurika, are at the frontline of progress. As Australia’s largest government-owned...


  • Município de Miracema do Tocantins, TO, Brasil Hillenbrand Tempo inteiro R$55.000 - R$85.000 por ano

    Shift 2 (United States of America)Position Summary:Milacron is looking for a Quality Control Senior Specialist to join our team in Norcross, GA. As a Quality Control Senior Specialist, you will be responsible for…Work You'll Do:Final and preinspections for screws and barrelReview parts to drawings and note any deviationsStamp parts with serial...

  • Sr Tax Specialist

    4 semanas atrás


    Tocantins, Brasil buscojobs Brasil Tempo inteiro

    OverviewOPPO was founded in 2004 and is one of the global leaders in smart device innovation.OPPO's footprint extends to more than 70 countries and regions, with over 300,000 sales outlets and 3,300 official service centers, where it employs more than 40,000 people dedicated to creating a better life for customers around the world through smarter products...


  • Tocantins, Brasil NoBlue2 Tempo inteiro

    **The Role** The NetSuite Optimisation Consultant plays a key role in helping our diverse client base get the most out of their NetSuite deployments. You’ll work with our customers and account management team to identify opportunities for improvement and expansion in existing NetSuite customers. This is a client-facing role and will require regular...


  • Tocantins, Brasil buscojobs Brasil Tempo inteiro

    Overview Job Summary We are seeking a highly skilled WMOS Techno-Functional Consultant with strong experience in configuration and Maven. The candidate will be responsible for designing, configuring, and supporting WMOS solutions, while bridging the gap between business requirements and technical implementation. Responsibilities Participate in WMOS design,...


  • Tocantins, Brasil buscojobs Brasil Tempo inteiro

    About Us : Kelley Austin takes a different approach to Salesforce Consulting by putting our employees first. That’s not hyperbole, either. Our team takes a proactive approach to employee satisfaction by having every single person fill out a “happiness list,” which comprises the top ten things each employee finds happiness in outside of work. We review...

  • Servicenow Service Manager

    2 semanas atrás


    Tocantins, Brasil GlideFast Consulting Tempo inteiro

    **Join The GlideFast Team**:Work with the best consultants and developers in the industry.**GlideFast Consulting - ServiceNow Service Manager - Contract to Hire**:**Reference**:- JBRQ - **Description**: The ServiceNow Service Manager leads the service delivery of solutions and products supporting Enterprise Service Management foundations (Engagement...