Mid-level Business Operations Analyst

4 semanas atrás


São Paulo, Brasil EBANX Tempo inteiro

EBANX is the leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world.

Since the beginning of our journey, we have had one mission: to provide global access for everyone. We believe that transforming challenges into opportunities and making the impossible part of the journey is crucial That's precisely why we created a payment technology that builds bridges between people and businesses every day in 29 rising markets across the globe.

We call ourselves ebankers, we are global thinkers, we value diversity, we foster creativity and we work hard to connect businesses and people worldwide through payments. Let's make history together?

We are seeking a Mid-level Business Operation Analyst to be part of a high growth technology and payments company with a solid track record of delivering high value to our customers. By joining us you will have the opportunity to be a part of our growing Corporate Initiatives Team.

The ebanker will work with the Business Operations Team focused on Strategic Merchants and Partners, you will find many opportunities to engage with different business areas (technology teams, fraud prevention, commercial and merchant services) and improve the overall performance of payment solutions offered by EBANX.

You will also be responsible for:

  • Handling Payments Operations Performance, monitoring key payments performance indicators (KPI) to identify and report in detail any instabilities, anomalies, deviations, risks or opportunities;
  • Identify approval opportunities at the acquirer and issuer level and propose an action plan to improve approvals and conversion rates: analysis of authorization messages, recurrence flag, performance between issuers, products and brands schemes;
  • Manage relationships with payments partners in order to provide better performance and operation stability;
  • Conduct A/B Test with acquirers, focusing on improving approval and evaluating Trusted MID scenarios;
  • Responsible to follow trends and changes in local regulation that may impact on Approval Rate - Association from each region;
  • Collaborate with internal stakeholders like fraud prevention, data, commercial, and engineering to guarantee and deliver the best approval rates for our merchants;
  • Creating and tracking action plans and timelines regarding improvements of approval rates.

Main requirements for this position:

  • Previous experience in the payments industry, e-commerce or similar;
  • Great communication skills, both verbal and written;
  • A self-starter who is comfortable working in a fast-paced and data-driven environment;
  • Microsoft Excel or Google Sheets skills;
  • Excellent proficiency in English and Portuguese;
  • Proficiency in writing queries in SQL.

What else would we like to see:

  • Spanish or English;
  • Experience with data visualization and analytical tools (Tableau & Kibana).
#J-18808-Ljbffr

  • São Paulo, Brasil Ebanx Group Tempo inteiro

    EBANX is the leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world. Since the beginning of our journey, we have had one mission: to provide global access for everyone. We believe that transforming challenges into opportunities and making the impossible part of the journey is crucial!...


  • São Paulo, Brasil Thomson Reuters Tempo inteiro

    Sr. Business Operations AnalystAre you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!Join our team! As a Business Operations Analyst, you will play a crucial role in gathering critical data, preparing comprehensive reports, and building...


  • São Paulo, Brasil Thomson Reuters Tempo inteiro

    Sr. Business Operations Analyst Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team! As a Business Operations Analyst, you will play a crucial role in gathering critical data, preparing comprehensive reports, and building...


  • São Paulo, Brasil Thomson Reuters Tempo inteiro

    Sr. Business Operations AnalystAre you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!Join our team! As a Business Operations Analyst, you will play a crucial role in gathering critical data, preparing comprehensive reports, and building...

  • Business Analyst

    Há 1 mês


    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    We are currently seeking a skilled Business Analyst - Operations to join our team at {company}.In this role, you will work closely with our operations team to analyze and improve our business processes, identify areas for cost savings, and implement process improvements.Key responsibilities will include:Collaborating with stakeholders to understand business...


  • São Paulo, Brasil TRSS Tempo inteiro

    Sr. Business Operations Analyst Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team! As a Business Operations Analyst, you will play a crucial role in gathering critical data, preparing comprehensive reports, and building...


  • São Paulo, Brasil Cognizant Tempo inteiro

    Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at: Mid-level Systems Support Analyst (UNIX|SQL) What you’ll do As a Mid-level Systems Support...


  • São Paulo, Brasil Red Hat Brasil LTDA. (f.k.a. RH Brasil Sistemas LTDA.) Tempo inteiro

    About the job The Red Hat Sales Operations team is looking for a Sales Operations Analyst to join us in Sao Paulo, Brazil. In this role, you will work on sales operations activities, like training, planning, reporting, review and fulfillment tracking, etc., to improve the efficiency of the sales process. What you will do Understand business model,...


  • Sao Paulo, Brasil Cognizant Tempo inteiro

    Who We AreCognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at: www.cognizant.com.Mid-level Systems Support Analyst (UNIX|SQL)What you’ll doAs a Mid-level...

  • Legal Operations Analyst

    2 meses atrás


    São Paulo, Brasil Salesforce, Inc. Tempo inteiro

    The Salesforce Legal Operations Shared Services team is a key part of our Legal Operations team. We focus on improving the efficiency of Salesforce’s Legal department. Our team uses processes and technology to handle many cases, supporting our Legal and Corporate Affairs teams. The Legal Operations Analyst will manage and perform various services. These...


  • São Paulo, São Paulo, Brasil Boeing Tempo inteiro

    Job OverviewBoeing is seeking a skilled Global Business Operations Coordinator to support its operations management and compliance initiatives. This role involves providing critical business support services, traveler assistance, and coordinating facilities operations and administration.About the RoleThis is a full-time position that requires the individual...


  • São Paulo, São Paulo, Brasil World Business Lenders, LLC Tempo inteiro

    About World Business LendersWorld Business Lenders (WBL) is a U.S.-based company that provides short-term real estate collateralized commercial loans to small and medium-sized businesses across the United States.We are seeking a highly skilled Business Management Supervisor to join our team and contribute to our rapid growth. As a key member of our...


  • São Paulo, São Paulo, Brasil DiDi Global Tempo inteiro

    Company Overview:DiDi Global is a leading technology company in Latin America, driving growth and innovation in the region.Estimated Salary Range:$120,000 - $180,000 per yearJob Description:We are seeking a highly skilled Strategic Operations Business Analyst to join our team at DiDi Global. As a key member of our operations team, you will be responsible for...

  • Business Analyst

    3 meses atrás


    São Paulo, Brasil SmartEnergy.com Tempo inteiro

    Business Analyst Company Overview We are a privately held renewable energy retailer headquartered in New York, New York. We currently have over 200,000 customers across the United States. We're leveraging innovative data modeling online and offline to build a new direct-to-consumer energy sales paradigm. We apply technology and people’s expertise...

  • Business Analyst

    1 dia atrás


    São Paulo, Brasil SmartEnergy.com Tempo inteiro

    Business Analyst Company Overview We are a privately held renewable energy retailer headquartered in New York, New York. We currently have over 200,000 customers across the United States. We're leveraging innovative data modeling online and offline to build a new direct-to-consumer energy sales paradigm. We apply technology and people’s expertise to...

  • Business Analyst

    3 meses atrás


    são paulo, Brasil SmartEnergy.com Tempo inteiro

    Business Analyst Company Overview We are a privately held renewable energy retailer headquartered in New York, New York. We currently have over 200,000 customers across the United States. We're leveraging innovative data modeling online and offline to build a new direct-to-consumer energy sales paradigm. We apply technology and people’s expertise to...

  • Business Analyst

    2 semanas atrás


    São Paulo, Brasil SmartEnergy.com Tempo inteiro

    Business AnalystCompany Overview We are a privately held renewable energy retailer headquartered in New York, New York. We currently have over 200,000 customers across the United States. We're leveraging innovative data modeling online and offline to build a new direct-to-consumer energy sales paradigm. We apply technology and people’s expertise to lower...

  • Business Analyst

    2 semanas atrás


    São Paulo, Brasil SmartEnergy.com Tempo inteiro

    Business AnalystCompany Overview We are a privately held renewable energy retailer headquartered in New York, New York. We currently have over 200,000 customers across the United States. We're leveraging innovative data modeling online and offline to build a new direct-to-consumer energy sales paradigm. We apply technology and people’s expertise to lower...


  • São Paulo, São Paulo, Brasil Uber Tempo inteiro

    We're seeking an experienced Business Operations Analyst to join our team at Uber, working where digital technology meets the real world.As a local eyes on Uber's operations team, you'll own city-specific business outcomes and bridge our overall business strategy with local needs.You'll ensure sophisticated, business-critical compliance work is done in a...


  • São Paulo, Brasil Page Personnel Tempo inteiro

    Job descriptionPage Outsourcing is one of the fastest-growing global Outsourced providers and is experiencing rapid growth. This unprecedented growth is simply due to our unique positioning within the outsourced industry. Being part of Page Group enables us to offer true Global tailored solutions, across the full total talent spectrum underpinned by our...