Sr. Program Manager, Books Subscription, Br Books

4 semanas atrás

São Paulo, São Paulo, Brasil buscojobs Brasil Tempo inteiro
Global Mobility (Senior)Manager

Ontem

1. Operational Execution & Compliance

  • Process Management/redesign: Independently handle end-to-end mobility lifecycle processes. Develop "as-is" → "to-be" process maps under guidance to gain efficiency
  • Governance Integration: Implement risk-based governance triggers into daily workflows (e.g., automated expiry alerts).
  • Compliance Monitoring: Track regulatory changes and implement risk-mitigation protocols for home and host country visa immigration, tax, social security, compensation benefits compliance.
  • Reporting: Prepare monthly compliance dashboards for leadership review.

2. Change Management Support

  • Stakeholder Coordination: Partner with HRBPs, Tax, legal and Payroll teams to operationalize mobility policy updates.
  • Adoption Execution: Roll out communication plans (FAQs, training) for process changes and address employee resistance.
  • Feedback Implementation: Gather assignee input to refine support resources (onboarding kits, digital guides).
  • Tool Utilization: Leverage mobility platform to automate process, assignee interfaces, expense tracking, and document collection.
  • Process Analytics: Monitor assignment costs/compliance metrics to identify execution bottlenecks.
  • Dashboard Maintenance: Update real-time reports on case statuses and SLA adherence.

4. Employee Experience & Support

  • Primary Contact: Resolve complex mobility inquiries independently for assignees and business travellers.
  • Vendor Coordination: Manage immigration lawyers/relocation services in priority regions (China, Brazil, Middle East).

Requirements

  • Bachelor's degree in HR, Business, or related field.
  • 5 years+ in global mobility operations with hands-on lifecycle process execution
  • Fluent in English plus mandarin preferred
  • GMS (Global Mobility Specialist) or process automation credentials preferred.
  • Proven ability to manage operational workflows with minimal supervision, support policy rollouts, address team resistance, execute communication plans
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