Application Support Engineer

Há 2 horas


Curitiba, Brasil HCLTech Tempo inteiro

**Role Overview** The Application Support Engineer position involves providing technical and functional support for a portfolio of business-critical applications. The role requires troubleshooting, user support, system monitoring, and collaboration with vendors and internal teams to ensure optimal application performance and compliance. Key Responsibilities: Provide Level 2/3 support for applications such as LIMS - LABWARE, EHS-INTELEX, DIMEP, MATICS, ST-One, and THINGWORX. Troubleshoot incidents, service requests, and change requests, ensuring timely resolution and minimal business disruption. Monitor application health, performance, and integrations. Support end users across multiple countries and languages, ensuring high-quality service and clear communication. Maintain documentation, audit trails, and compliance with regulatory and security standards. Participate in system upgrades, testing, and deployment activities. Support integration and data flow between applications and enterprise systems (e.G., SAP, Azure, Snowflake). Ensure applications meet business needs in areas such as maintenance, quality management, EHS, production monitoring, and access control. Required Skills & Qualifications: Experience supporting enterprise applications in manufacturing, quality, EHS, or IoT environments. Knowledge of Spanish and Portuguese language required. Familiarity with LIMS, SAP, EHS/ESG platforms, IoT data collection, and access control systems. Strong troubleshooting and analytical skills. Experience with SQL, Windows, Azure, and integration platforms. Ability to work with global teams and support users in multiple regions. Excellent communication and documentation skills. Strong experience in manufacturing apps. Preferred Qualifications: Experience with cloud-based solutions and real-time production monitoring. Knowledge of compliance and regulatory requirements in manufacturing. Multilingual support capabilities (English, Spanish and Portuguese).



  • Curitiba, Brasil HCLTech Tempo inteiro

    **Role Overview** The Application Support Engineer position involves providing technical and functional support for a portfolio of business-critical applications. The role requires troubleshooting, user support, system monitoring, and collaboration with vendors and internal teams to ensure optimal application performance and compliance. Key Responsibilities:...


  • Curitiba, Paraná, Brasil Guidewire Software Tempo inteiro

    Overview Join to apply for the Application Support Engineer III - Data Products role at Guidewire Software . Summary: Are you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry? If so, come...


  • Curitiba, Paraná, Brasil Guidewire Software Tempo inteiro

    OverviewJoin to apply for the Application Support Engineer III - Data Products role at Guidewire Software.Summary: Are you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry? If so, come...


  • Curitiba, Brasil Guidewire Software Tempo inteiro

    SummaryAre you passionate about customer success?Do you like digging into code, and have a drive to continuously learn and solve problems?Do you want to be part of a global team that provides the best customer service in the industry?If so, come join us at GuidewireAt Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the...


  • Curitiba, Paraná, Brasil Guidewire Software Tempo inteiro

    Product Development and Operations / Full time / HybridAre you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry? If so, come join us at GuidewireAt Guidewire, we make software that offers...


  • Curitiba, Paraná, Brasil Guidewire Software Tempo inteiro

    Product Development and Operations / Full time / HybridAre you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry? If so, come join us at GuidewireAt Guidewire, we make software that offers...


  • Curitiba, Paraná, Brasil Guidewire Software Tempo inteiro

    Product Development and Operations / Full time / Hybrid Are you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry? If so, come join us at GuidewireAt Guidewire, we make software that offers...


  • Curitiba, Paraná, Brasil Guidewire Software Tempo inteiro R$60.000 - R$120.000 por ano

    SummaryAre you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry? If so, come join us at GuidewireAt Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies...


  • Curitiba, Paraná, Brasil Insight Global Tempo inteiro

    We are seeking a highly skilled and experienced Application Support Specialist to join our dynamic team. The ideal candidate will have a strong background in production support, particularly within the securities or financial services industry. This role requires excellent interpersonal skills, the ability to work effectively with global teams, and a growth...


  • Curitiba, Brasil Guidewire Software Tempo inteiro

    OverviewJoin to apply for the Application Support Engineer III - Data Products role at Guidewire Software.Summary: Are you passionate about customer success?Do you like digging into code, and have a drive to continuously learn and solve problems?Do you want to be part of a global team that provides the best customer service in the industry?If so, come join...