Techno-functional analyst production support

3 semanas atrás

São Paulo, Brasil Netvagas Tempo inteiro

Local : Híbrido – 2x, Morumbi, São Paulo – SP A Avantti Tecnologia está em busca de um(a) Techno-Functional Analyst para atuar em suporte de produção (Production Support) em ambiente Workday. O(a) profissional será responsável por realizar análises de negócios e dados, levantamento e documentação de requisitos, desenho funcional, além de atuar como especialista funcional (SME) na configuração Workday. Também será responsável por revisar casos de teste, manter catálogos de conhecimento e respostas, assegurando padronização e qualidade nas entregas. Requisitos : Realizar análises funcionais e técnicas de incidentes e demandas de suporte; Apoiar as equipes de negócio e tecnologia na identificação e resolução de problemas no ambiente Workday; Revisar e validar casos de teste, garantindo a conformidade dos requisitos e entregas; Manter a base de conhecimento atualizada, incluindo catálogos e respostas padronizadas; Documentar requisitos funcionais, configurações e melhores práticas; Atuar em conjunto com times locais e internacionais para garantir a continuidade operacional e o alinhamento global. Requisitos Experiência sólida em suporte de produção (nível funcional e técnico); Conhecimento avançado em Workday, incluindo análise e configuração; Capacidade de revisar, validar e documentar casos de teste; Experiência em documentação funcional e gestão de base de conhecimento; Inglês avançado (escrito e falado). #J-18808-Ljbffr

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