
Bilingual Business Analyst
Há 13 horas
**Location**: Remote (must be available during Eastern Time business hours)
**Industry**: Insurance / Insurtech
**Type**: Full-Time
**Language Requirements**: Bilingual - English & Spanish
**Responsibilities**
- Collaborate with clients and tech teams to analyze business problems and propose solutions
- Plan and design simple to moderately complex business processes and system modifications
- Gather, analyze, and document business requirements
- Draft user stories and business requirements documentation
- Support QA, UAT, and release phases of projects
- Contribute to time estimations and procedural documentation
- Aid in understanding technical aspects of mobile/web apps
- Mentor other analysts and oversee their work as needed
- Degree in Business, IT, or a related field
- ** Experience in the insurance industry is required** (health insurance or Insurtech preferred)
- Certification in health insurance (INS/LOMA/III) is a plus
- Strong knowledge of Agile methodologies and tools (Scrum, epics, sprints)
- Solid business analysis skills: facilitation, process mapping, UAT, requirements gathering
- Excellent time management and communication skills
- Familiarity with system functionality, data integration, and process documentation
- Technical writing experience is a bonus
- ** Fluent in both English and Spanish**
- Prior experience working for a **tech vendor serving insurance clients** is highly preferred
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