Project Quality Leader

39 minutos atrás


São Paulo, Brasil Schneider Electric - Global Tempo inteiro

What will you do? The Project Quality Leader (PQL) is responsible for ensuring that all aspects of project quality are managed and maintained across project and throughout their lifecycle. The PQL will collaborate with various departments to oversee quality assurance and control activities, identify potential quality issues, and drive continuous improvement initiatives to ensure project deliverables meet or exceed client expectations. Key responsibilities: In project selling Review quality requirements, identify quality risks and define appropriate mitigation plans Assess quality assurance and quality control requirements and detection of deviations Support Tendering Managers on estimating the resources (hours + costs) needed for the project quality Prepare Project Quality Plan (PQP) and Project Quality Control Plan / Inspection Test Plan (PQCP / ITP) and/or any additional quality documents required by the customer. Review quality tender specifications qualification In project execution Participate in the tender & project kick‑off, as well as to the Project review governance when quality is necessary Coordinate creation, completion and approval of quality documentation Monitor performance metrics to track quality performance throughout the project lifecycle Conduct internal assessments, inspections and audits to assess the compliance with project quality standards Coordinate the correction and prevention actions for project non‑conformities, lead communication and problem solving with customer Identify areas for improvement (on project level) and coordinate corrective & preventive actions for project quality issues as per SE directives. Ensure compliance with the existing quality and customer satisfaction processes & train team members on quality processes and procedures Lead customer interviews during project execution, collect regularly customer feedback & build action plan to ensure customer satisfaction Transversal responsibilities Lead or contribute to cross analysis of project quality KPIs .Lessons Learnt, offers and solutions quality Lead or contribute to customer interviews to collect and analyze feedback Provide expertise, guidance and support to project teams on quality‑related matters based on previous project quality experience Contribute to developing, implementing and improving quality assurance and quality control processes Participate, for support as quality SME, in the supplier qualification process which is led by Supply Chain Plan and lead quality training and awareness program for project teams Participate in the Quality community (PQL, QMS, etc.) (events, training, etc.) What skills and capabilities will make you successful? Excellent communication and negotiation skills and capability to obtain buy‑in Demonstrate leadership and collaboration abilities in multiple business, complex cross functional and multicultural environment Analytical and problem‑solving skills to identify quality issues and implement corrective actions. Leadership and conflict management abilities to guide and motivate project teams towards achieving high quality project. High attention to detail to ensure thorough quality assessments and documentation. Demonstrate proactivity approach to continuous improvement and adherence to quality standards. Ability to execute on challenging time constraints, prioritize, and manage indirect resources in a matrix organization Who will you report to? You will report to the CS&Q (Customer Satisfaction and Quality) entity, which had a transversal role across Businesses and Operations entities. Project teams are either under the GCPO (Global Customer Project Operations) or Hub accountability What qualifications will make you successful for this role? Education: Master degree (or equivalence) Experience: 5 to 10 years’ professional experience in quality management roles and customer experience Experience in the Data Centre industry is significant Stakeholder Management and influencing skills are required Certifications: Green Belt or Black Belt certification – good to have Quality Management (e.g. ISO standards) – good to have Technical and functional skills: Expertise in QMS, quality control & assurance principles and methodologies (Root cause Analysis, Fishbone, 8D etc.) and proficiency in quality management tools and software Expertise in risk management, customer relationship and project management and auditing Expertise project execution quality fundamentals (change, supplier, contractor and requirement management)– good to have General technical knowledge in engineering and manufacturing Native Portuguese Speaker Fluent in English (spoken and written) Buscando causar um IMPACTO com a sua carreira? Ao pensar em entrar em uma nova equipe, a cultura é importante. Na Schneider Electric, nossos valores e comportamentos são a base para criar uma cultura de excelência que apoia o sucesso nos negócios. Acreditamos que nossos valores IMPACT – Inclusão, Maestria, Propósito, Ação, Curiosidade, Trabalho em Equipe – começam conosco. IMPACT também é o seu convite para se juntar à Schneider Electric, onde você pode contribuir para transformar a ambição de sustentabilidade em ações, independentemente do papel que você desempenha. É um chamado para conectar sua carreira com a ambição de alcançar um mundo mais resiliente, eficiente e sustentável. Estamos em busca de IMPACT Makers; pessoas excepcionais que transformam ambições de sustentabilidade em ações que cruzam a automação, eletrificação e digitalização. Acreditamos que todos têm o potencial para ser um IMPACT Maker e os celebramos todos os dias. Torne-se um IMPACT Maker na Schneider Electric – inscreva‑se hoje Receita global de 36 bilhões de euros+13% de crescimento orgânico Mais de150.000 funcionários em mais de 100 países#Número 1 no Global 100, as empresas mais sustentáveis do mundo Tem de submeter uma candidatura online para ser considerada para qualquer posição connosco. Esta posição será afixada até ser preenchida. A Schneider Electric aspira a ser a empresa mais inclusiva e atenciosa do mundo, oferecendo oportunidades equitativas a todos, em todos os lugares, e garantindo que todos os funcionários se sintam valorizados de forma única e segura para contribuir com o seu melhor. Refletimos a diversidade das comunidades em que atuamos, e a "inclusão" é um de nossos valores fundamentais. Acreditamos que nossas diferenças nos tornam mais fortes como empresa e como indivíduos, e estamos comprometidos em promover a inclusão em tudo o que fazemos. Na Schneider Electric, mantemos os mais altos padrões de ética e conformidade, e acreditamos que a confiança é um valor fundamental. Nossa Carta de Confiança é nosso Código de Conduta e demonstra nosso compromisso com ética, segurança, sustentabilidade, qualidade e cibersegurança, sustentando todos os aspectos de nosso negócio e nossa disposição para agir e responder com respeito e boa fé a todos os nossos stakeholders. Você pode saber mais sobre nossa Carta de Confiança aqui. A Schneider Electric é um Empregador de Oportunidades Iguais. Nossa política é fornecer oportunidades iguais de emprego e avanço nas áreas de recrutamento, contratação, treinamento, transferência e promoção a todos os indivíduos qualificados, independentemente de raça, religião, cor, gênero, deficiência, origem nacional, ancestralidade, idade, status militar, orientação sexual, estado civil ou qualquer outra característica ou conduta legalmente protegida. #J-18808-Ljbffr


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