OnBase Consultant

Overview: The Onbase Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers. Candidates for this role must reside in Colombia, Brazil, or Peru and must be fluent in English. Spanish and Portuguese will be a plus.

What you will be doing:

1. Perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders.
2. Design solutions in which basic best practice knowledge is applied with minimum oversight from senior team members.
3. Compose and deliver documentation outlining requirements for building the solution with minimum oversight from senior team members.
4. Demonstrate the configured solution or prototypes of the solution.
5. Design and build solution, including configuring application development tools.
6. Test the configured solution and ensure solution is functioning as designed; resolve any issues in a timely manner.
7. Compose training materials and conduct training sessions for customers.
8. Develop plan for migration of configured solution into production environment and support customer throughout migration process.
9. Transition key information to the technical support team to ensure continued successful support of the customer.
10. Define upgrade plans and execute upgrades of the software to newer versions.
11. Participate in infrastructure conversations to define proper system infrastructure needs based upon the customer's technology landscape with oversight from experienced team members.
12. Estimate design and configuration effort based on approved requirements.
13. Maintain awareness of project budget, scope, and timeline, and effectively communicate issues with project managers and senior team members.

What will make you successful:

1. Fluent in English.
2. Bachelor's Degree or equivalent.
3. Experience with Hyland's OnBase Software.
4. Knowledge of scripting, system architecture, or relational databases.
5. Able to thrive in a fast-paced, deadline-driven environment.
6. Good at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information.
7. Organized and experienced at successfully multi-tasking.
8. Good collaboration skills, applied successfully within team as well as with other areas.
9. Self-motivated with the ability to manage projects to completion with oversight.
10. Demonstrated ability to use sound judgment and appropriately escalate issues for guidance.

Travel Requirements: Average travel requirements for this job is 30% annualized, yet unique circumstances with customers may require more travel.

Hyland’s Offering:

We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.