Software Field Application Engineer

3 semanas atrás

Manaus, Amazonas, Brasil Quectel Tempo inteiro

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Job Summary
The Software Field Application Engineer (SW FAE) will provide technical expertise and customer support for Quectel's full portfolio of wireless communication products, with a primary focus on Linux and Android systems. This role involves delivering both pre-sales and post-sales support, conducting product presentations and customer training, and ensuring seamless integration of Quectel modules into customer applications. The SW FAE will serve as a key technical liaison between customers and Quectel, offering timely solutions, developing demo applications, and supporting business growth through strong technical engagement. The position requires frequent travel across Latin America and effective communication in both Portuguese and English.

Job Summary
The Software Field Application Engineer (SW FAE) will provide technical expertise and customer support for Quectel's full portfolio of wireless communication products, with a primary focus on Linux and Android systems. This role involves delivering both pre-sales and post-sales support, conducting product presentations and customer training, and ensuring seamless integration of Quectel modules into customer applications. The SW FAE will serve as a key technical liaison between customers and Quectel, offering timely solutions, developing demo applications, and supporting business growth through strong technical engagement. The position requires frequent travel across Latin America and effective communication in both Portuguese and English.
Responsibilities

  • Provide technical support for Quectel's entire product portfolios, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS and GNSS wireless technologies. Main focus on Linux and Android Systems
  • Provide Pre-Sales and Post-Sales technical support and customer training on Quectel wireless modules and development tools.
  • Provide quick responses to customer technical enquiries, being prepared to travel for on-site support.
  • Be able to give product presentations and conduct product and tool training for customers on-site.
  • Provide tangible feedback and feasible Quectel solutions to customers, according to their applications.
  • Develop demo applications to help customers evaluate and integrate Quectel modules in an easier and more effective way.
  • Other duties as required.
Requirements
  • Bachelor's Degree or equivalent in Electronic Engineering, Computer, Automation, Electronics & Communication, or other IT-related fields
  • 3-7 years of experience in embedded systems, IoT solutions, or telecommunications
  • Deep technical knowledge in Android, Linux, and other embedded programming languages.
  • Experience in cellular technologies (5G, Smart, LTE/LTE-A, UMTS/HSPA, GSM/GPRS, Short-Range, GNSS), and IoT ecosystems.
  • Willingness to travel extensively across Latin America for customer support and promotion.
  • Proficiency in Portuguese and English. Spanish is an asset.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Telecommunications

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