Expert ServiceNow Data Architect

2 semanas atrás

Brasil beBeeService Tempo inteiro

ServiceNow AI Trainer Job Description: We are seeking experienced professionals to contribute to AI model training initiatives. This role focuses on translating real business workflows and decision logic into structured, data-driven tasks that strengthen AI reasoning and understanding of enterprise processes. The ideal candidate will combine ServiceNow domain expertise, analytical capability, and prompt-engineering skills to design realistic, scenario-based tasks for AI learning. Key Responsibilities: Define decision frameworks for Reinforcement Learning initiatives, including taxonomy design, realistic scenario creation, and evaluation criteria. Develop scenario-driven tasks that mirror real ServiceNow workflows (case handling, SLA tracking, HR requests, IT incident response). Write clear, natural instructions aligned with ServiceNow business processes. Represent tasks in JSON format with clarity and consistency. Use SQL to analyze and validate data accuracy. Apply prompt engineering to structure effective task instructions. Collaborate with peers to expand scenarios across ServiceNow domains (CSM, ITSM, HRSD). Document patterns, examples, and best practices for scalable use. Required Skills & Experience: 4–6 years of experience in ServiceNow, particularly CSM, ITSM, or HRSD modules. Strong knowledge of workflows, cases, incidents, SLAs, and knowledge management. Proficiency in JSON and structured data handling. Solid understanding of SQL for data validation. Experience in AI model training workflows or structured data creation. Strong prompt engineering, analytical, and logical structuring skills. Excellent communication and stakeholder management skills (customer-facing experience is a plus). Benefits: This role offers the opportunity to work on cutting-edge AI initiatives and develop your skills in prompt engineering and structured data handling. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) Certified Implementation Specialist (CIS–ITSM / CSM / HRSD) Exposure to AI/ML workflows and Agile methodologies Knowledge of prompt engineering best practices

  • ServiceNow Expert

    3 semanas atrás

    Brasil beBeeServiceNow Tempo inteiro

    ServiceNow Expert We are seeking a highly skilled ServiceNow administrator to drive strategic initiatives and optimize platform performance. Lead the development of reporting, analytics, and KPI strategies for ServiceNow across all modules. Establish standardized frameworks for data quality, reporting cadence, and KPIs. Design and build interactive...

  • ServiceNow Expert

    2 semanas atrás

    Brasil beBeeServiceNow Tempo inteiro

    We are seeking a skilled ServiceNow expert to drive digital transformation in our organization. This is an excellent opportunity for a seasoned professional to lead the implementation of ServiceNow APM , aligning it with CSDM standards and enhancing application service configuration. Key Responsibilities: Develop and refine ServiceNow APM to effectively...

  • ServiceNow Solutions Architect

    2 semanas atrás

    Brasil beBeeServicenowarchitect Tempo inteiro

    We are seeking a skilled ServiceNow Solutions Architect to spearhead the development of our ServiceNow applications across multiple modules. The ideal candidate will be responsible for designing, developing, and maintaining complex ServiceNow configurations that meet the highest standards of quality and efficiency. They will work closely with...

  • Sr Advisory Solution Architect

    1 semana atrás

    Brasil ServiceNow Tempo inteiro

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Presales Enterprise Architect

    Há 6 dias

    Brasil ServiceNow Tempo inteiro

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • ServiceNow Enterprise Architect Lead

    3 semanas atrás

    Brasil beBeeEnterprise Tempo inteiro

    We are seeking an experienced ServiceNow Enterprise Architect to lead a global project. This is a unique opportunity to collaborate with diverse technical teams, leverage expertise in application management, and contribute to organizational growth. Key Responsibilities Configure and Enhance Application Portfolio Management : Develop and implement effective...

  • ServiceNow Technical Professional

    1 semana atrás

    Brasil beBeeServices Tempo inteiro

    Job Title: ServiceNow Expert ServiceNow Technical Professional Role The successful ServiceNow Technical Professional will play a pivotal role in developing and implementing ServiceNow as the "IT ERP" for the IT organization. Make strategic architectural decisions for ServiceNow configuration and development. Lead and supervise external partners responsible...

  • Expert ServiceNow Domain Consultant

    2 semanas atrás

    Brasil beBeeService Tempo inteiro

    Job Overview We are seeking experienced professionals to contribute to AI model training initiatives in ServiceNow products, including Customer Service Management (CSM), IT Service Management (ITSM), or HR Service Delivery (HRSD). This role focuses on translating real business workflows and decision logic into structured, data-driven tasks that strengthen AI...

  • Cloud Data Architect

    Há 5 dias

    Brasil beBeeData Tempo inteiro

    Cloud Data Architect We are seeking a skilled Cloud Data Architect to design and implement end-to-end data architecture solutions on Microsoft Azure for premier enterprise customers.

  • ServiceNow Architect

    Há 4 dias

    Brasil HI-LINE CONSULTORIA Tempo inteiro

    📢 Vaga: Arquiteto(a) ServiceNow Modelo de Contratação: PJ 🏢 Modelo de Trabalho: Híbrido (1 a 2x presencial – São Paulo/SP, região JK Iguatemi) Cliente final: Segmento financeiro Estamos em busca de um(a) Arquiteto(a) ServiceNow para atuar em um projeto estratégico, com foco em arquitetura de integrações e soluções voltadas para eventos...