Operations Manager

2 semanas atrás


Laguna, Brasil Asurion Tempo inteiro

Operations Manager (Tech-Sales Account) page is loaded## Operations Manager (Tech-Sales Account)remote type: Onsitelocations: Nuvali – Sta. Rosa, Lagunatime type: Full timeposted on: Posted Yesterdayjob requisition id: ASU The Operations Manager will lead a team of Call Center Supervisors by providing them with direction, support and career development. The position is responsible for improving customer satisfaction and the productivity and performance of Experts. The Operations Manager will also improve team member satisfaction resulting in the retention of Call Center Supervisors and Customer Service Representatives.**Location: Nuvali, Sta. Rosa, Laguna****Work Arrangement: 100% Onsite****Work Schedule: Shifting (Majority Nightshift)*****EXPERIENCE:**** Minimum of 5-8 years call center experience required, with at least 3-5 years at the manager level* 2-3 years directly managing call center supervisors* Proven and demonstrable leadership, management, and motivational skills* **Non negotiable experience with sales (hard-selling/upselling),** call center technology, including ACD, workforce management agent productivity tools, and quality management tools.* Proficiency using MS office suite***DUTIES AND RESPONSIBILITIES:**** Support directives from Call Center leadership.* Lead, coach, and develop Call Center Supervisors.* Set and prioritize goals to achieve business objectives.* Collaborate with HR, Training, Workforce, Finance, and Quality teams.* Drive improvements in people, processes, and technology.* Ensure client, subscriber, and quality expectations are met.* Recognize and reward top performers.* Manage budgets, projects, and changing priorities.* Maintain strong floor presence and open communication with staff.### WelcomeUse this site to view the status of applications you’ve submitted and to take action on important tasks related to those applications.#J-18808-Ljbffr


  • Operations Manager

    Há 7 dias


    Laguna, Brasil Asurion Tempo inteiro

    Operations Manager - Customer Solutions page is loaded## Operations Manager - Customer Solutionsremote type: Onsitelocations: Nuvali – Sta.Rosa, Lagunatime type: Full timeposted on: Posted 15 Days Agojob requisition id: ASU*******The Acting Operations Manager will lead a team of Call Center Supervisors by providing them with direction, support and career...


  • Laguna, Brasil Lennor Group Tempo inteiro ₱1.500.000 - ₱3.000.000 por ano

    About Lennor GroupAs a proud Filipino company, we are committed to providing world-class business and workforce solutions. Our deep market expertise, combined with a global perspective, empowers us to serve businesses of all sizes and industries efficiently.Our brand, Lennor Metier, is a leading recruitment agency and headhunting firm in the Philippines,...


  • Laguna, Brasil Jollibee Group of Companies Tempo inteiro

    Manufacturing Assistant Manager (Laguna) The Manufacturing Assistant Manager is responsible for effectively and efficiently planning, organizing, leading, and controlling production operations in his or her assigned production area to meet product volume, quality, timeliness, good manufacturing practices, sanitation, and hygiene. Plans and schedules...

  • Senior Finance Manager

    1 dia atrás


    Laguna, Brasil PrimeGrow Staffing Tempo inteiro R$90.000 - R$120.000 por ano

    Company DescriptionOur client is a global leader in the Renewable Energy and Semiconductor Manufacturing sector, driving innovation in sustainable technologies and clean energy solutions. With a strong presence across multiple regions, the company is expanding its operations in Brazil and is seeking a dynamic Finance Manager to support financial strategy,...


  • Laguna, Brasil Jollibee Group Of Companies Tempo inteiro

    Manufacturing Assistant Manager (Laguna)TheManufacturing Assistant Manageris responsible for effectively and efficiently planning, organizing, leading, and controlling production operations in his or her assigned production area to meet product volume, quality, timeliness, good manufacturing practices, sanitation, and hygiene.Plans and schedules production...


  • Laguna, Brasil Out Chain Solutions Tempo inteiro

    Reporting to: Regional ManagerReported to by: Accounting Manager, HR Supervisor, IT Supervisor, Inventory StaffTargets of the Position: Provide monthly Profit & Loss Statement and Balance Sheet of the Region Take Responsibility of correct and accurate Store Accounting Provides Reports and Statistics in order to manage and improve the Operations of the Region...

  • Account Manager

    Há 3 dias


    Laguna, Brasil Out Chain Solutions Tempo inteiro

    Responsible for managing a portfolio of assigned clients, driving growth by developing new business opportunities from existing relationships, and actively acquiring new clients.The role focuses on delivering investment solutions tailored to client needs, ensuring excellent service, and meeting sales and portfolio performance targets.Key...

  • Account Manager

    1 dia atrás


    Laguna, Brasil Out Chain Solutions Tempo inteiro

    Responsible for managing a portfolio of assigned clients, driving growth by developing new business opportunities from existing relationships, and actively acquiring new clients. The role focuses on delivering investment solutions tailored to client needs, ensuring excellent service, and meeting sales and portfolio performance targets. Key Responsibilities...


  • Laguna, Brasil Lennor Group Tempo inteiro ₱2.160.000 por ano

    About Lennor GroupAs a proud Filipino company, we are committed to providing world-class business and workforce solutions. Our deep market expertise, combined with a global perspective, empowers us to serve businesses of all sizes and industries efficientlyOur brand, Lennor Metier, is a leading recruitment agency and headhunting firm in the Philippines,...


  • Laguna, Brasil Out Chain Solutions Tempo inteiro

    Scope of the Position This role is responsible for managing the procurement of imported and local raw and packaging materials for assigned clients. The procurement function includes supplier sourcing and selection, canvassing, ordering, purchase processing, monitoring deliveries, and evaluating supplier performance and service quality. Duties and...