KZN Flexicare

Há 1 mês

Natal, Brasil Discovery Limited Tempo inteiro

Business Unit: Discovery Connect

Function: Call Center / Contact Center

Date: 20 Aug 2024

Key Purpose

This position is based in the KZN Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Flexicare telesales.

Key Outputs

  1. Communication to members telephonically via fax and email
  2. Attending to general administration
  3. Achieve quality target
  4. Adhering to service level agreements

Personal Attributes and Skills

The successful individual will be required to demonstrate the following competencies:

  1. Goal orientated
  2. Self motivated
  3. Ability to perform under pressure
  4. Adapt to change
  5. Persuasiveness
  6. Sound Time Management
  7. Attention to detail
  8. Ability to learn quickly and apply knowledge
  9. Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

  1. At least 1 year sales experience, preferably in an outbound telesales environment
  2. Minimum 1 year health product knowledge, Discovery Health Knowledge is an advantage
  3. PC literacy, email, word, excel
  4. Tertiary qualification an advantage
  5. NQF5 and RE5 qualification

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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