AI Engineer

1 semana atrás

Brazil beBeeSolutionoriented Tempo inteiro

Job Description This is a unique opportunity to leverage technical knowledge, client-facing experiences, and strong problem-solving skills to deliver great experiences to clients. As a key member of our team, you will be responsible for guiding new users through onboarding, setup, and best practices. This includes documenting technical learnings, common patterns, and solutions derived from real customer interactions. You will also transform lessons learned into clear, actionable knowledge for both internal teams and external users. The ideal candidate will have 2+ years in a developer-facing or technical support role (Customer Success, Solutions Engineering, etc.) with a Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent. Experience working with open-source generative AI models, Kubernetes, and cloud infrastructure is highly desirable. Excellent written and verbal communication skills are essential. Technical expertise: Python, LLM ecosystems, APIs, CLI tools, and deployment workflows. Soft skills: ability to explain complex technical concepts clearly and concisely. Our team is looking for a talented individual who can work collaboratively with engineers to debug production issues and prioritize fixes. The successful candidate will be able to help users architect scalable and efficient deployments using our partner's platform. Key Responsibilities: Guide new users through onboarding, setup, and best practices. Document technical learnings, common patterns, and solutions derived from real customer interactions. Transform lessons learned into clear, actionable knowledge for both internal teams and external users. Create and maintain documentation, tutorials, and sample projects. Provide technical support via Slack, email, and meetings, helping users troubleshoot and resolve issues quickly. Collaborate with engineering to debug production issues and prioritize fixes. Help users architect scalable and efficient deployments using our partner's platform. Lead customer-facing technical sessions, demos, and Q&As. Benefits: Flexible remote work schedule supporting work-life balance. Opportunity to work at the cutting edge of generative AI infrastructure and model serving. Generous paid time off policy. Professional development opportunities. We're looking for a dedicated team player who is eager to integrate within our partner's team. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you.

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