Account Manager

1 semana atrás


Brasília, Brasil Azumo Tempo inteiro

Overview We are seeking an Account Manager & Account Executive to balance relationship management with new business acquisition. This role is 60% farming (nurturing and growing existing accounts) and 40% prospecting & closing (converting prospects into new clients). Account Management - Farming (60%) Relationship Ownership: Serve as primary point of contact for assigned client accounts, becoming their trusted technology advisor Account Growth: Identify and develop expansion opportunities within existing accounts (additional projects, new departments, enhanced services) Client Success: Conduct regular check-ins, business reviews, and strategic planning sessions with current clients Issue Resolution: Monitor client satisfaction and proactively address any concerns or challenges Collaboration: Partner with delivery teams to ensure project success and identify future technology needs Contract Management: Manage renewals and negotiate expanded scopes of work Referral Generation: Leverage satisfied clients for referrals and introductions to new prospects Account Analytics: Track and report on account health metrics and growth opportunities Business Development - Prospecting & Closing (40%) Lead Conversion: Transform qualified leads and prospects into signed contracts Discovery & Needs Assessment: Conduct thorough discovery calls to understand client pain points and requirements Solution Presentation: Deliver compelling presentations that connect technical solutions to business outcomes Proposal Development: Collaborate with technical teams to create accurate project scopes and competitive proposals Contract Negotiation: Navigate pricing discussions, terms, and project timelines to successful closure Requirements Must Have: 3-5 years B2B account management and sales experience Previous work at software development companies (internal products or client services) Strong IT background and understanding of agile development practices Advanced written and verbal English communication skills Executive presence and ability to present to C-level stakeholders Proven track record growing accounts and closing new business Nice to Have: Project management experience Technical background with modern development technologies Enterprise account experience ($100K+ contracts) Existing industry network Benefits Paid time off (PTO) U.S. Holidays Training Udemy free Premium access Mentored career development Free English Courses Profit Sharing $US Remuneration Seniority level Mid-Senior level Employment type Full-time Job function Customer Service Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Azumo by 2x Account Director | eCommerce | eRetailers | Team Management We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr


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