Senior Business Analyst

Senior Business Analyst - Insurance (Fully Remote) About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and P&C
• We're the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA and the Americas
• We've grown our annualized revenue by over 30x since January 2021
• We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Plan and design simple to semi-complex business processes and system modifications
• Make recommendations to improve and support business activities
• Gather business requirements through a variety of techniques such as work sessions and interviews, then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
• Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
• Develop business requirements documents/user stories to support the required modifications
• May plan, allocate and monitor work of other business analysts
• Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
• Assist in providing time estimates for project-related tasks
• Aid in updating process and procedural documentation
• Develop basic understanding of the technical development cycle of mobile applications or web portals
• Support QA, UAT and release phases of the project via defect analysis and change maintenance
• Any other task that may be assigned

What We Need

• Minimum 5 years of experience as a Business Analyst
• A degree in Business, IT or any relevant field
• Previous experience working in the insurance industry is required (Insurtech or health insurance experience)
• Health Insurance-related domain certification from INS/LOMA or III is an added advantage
• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile prioritization of work to epics and sprints
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
• Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
• Experience in an Agile and/or Scrum environment is a must
• Basic knowledge in generating process documentation, documenting system functionality, data integration, and workflow
• Excellent written and verbal communication skills in English
• Technical writing skills are a plus
• Must be fluent in Spanish
• Must be open to work in Central European Time or Central Time Zone

Why You'll Love Working Here

• Fully Remote
• Flexible Leave
• International Environment
• Competitive renumeration package
• Performance Bonus
• Stock Options after 6 months
• Company activities and events
• Learning and development plan
• Remote work allowance

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Analyst
• Industries: IT Services and IT Consulting

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