PMO Specialist, South-Cone

PMO Specialist, South-Cone - Global Business Solutions Overview

About the team: At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

About the role

We are seeking a highly organized and proactive PMO (Operations & Executive Support Specialist) to support senior leadership across LATAM, with a focus on South Cone. Acting as a central point of coordination, this role ensures smooth planning, execution, and follow-through for key meetings, events, business initiatives, and operational processes. The ideal candidate thrives in a fast-paced, global environment, excels at cross-functional collaboration, and drives efficiency while fostering a positive team culture.

Responsibilities

• Leadership & Executive Support
  • Provide day-to-day operational and administrative support to LATAM leaders, including calendar management, meeting coordination, travel arrangements, and expense reporting.
  • Manage meeting preparation and follow-up for leadership and cross-functional sessions, including agenda development, materials gathering, note-taking, and tracking of action items.
  • Oversee select business initiatives from development through successful execution under senior leadership guidance.
  • Assist and communicate with GBS and cross-functional leaders in decision-making, program management, and initiative implementation.
• Meeting, Event & Rhythm of Business Management
  • Lead the planning and execution of leadership offsites, regional gatherings, All Hands meetings, and cultural moments, managing logistics such as venue selection, vendor coordination, catering, transportation, swag, and IT setup.
  • Own recurring meetings like the South-Cone LT sessions, ensuring agendas, documentation, action tracking, and timely follow-ups.
  • Support the Rhythm of Business (ROB) across LATAM, including Sales Meetings, LT Executive Sessions, Manager Forums, and quarterly Pod Lead 1:1s.
• Operational Efficiency & Process Improvement
  • Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.
  • Oversee daily operations in collaboration with senior management and regional leaders, including managing calendars, aligning deadlines and deliverables, generating correspondence, and coordinating meetings.
  • Build and develop relationships with key cross-functional partners to enhance responsiveness, streamline operations, and define new operational strategies.
• Team Engagement & Communication
  • Serve as liaison between staff, executives, and senior leaders regarding company climate, employee well-being, project updates, proposals, and planning.
  • Gather and share feedback on morale and engagement to help leadership stay attuned to emerging needs.
  • Serve as a project-level subject matter expert, handling inquiries, developing action plans, and preparing/disseminating communications.

Qualifications

Minimum Qualifications

• Bachelor's degree in Business Administration, Communications, or a related field, or equivalent practical experience.
• 5+ years of experience in executive support, operations, or project management
• Strong organizational skills with proven ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent communication skills in English and Spanish (due to the business requirement in region)
• Proficiency in office workspace tools, with the ability to quickly learn new tools.
• Demonstrated discretion in handling confidential information and decision-making.

Preferred Qualifications

• Experience supporting senior executives in global organizations.
• Proven success in planning and executing large-scale events and leadership offsites.
• Familiarity with project management tools (e.g., Asana, Trello, Smartsheet).
• Strong analytical and problem-solving skills, with a track record of improving processes and operational efficiency.
• A team player and collaborator, strong relationship-building and leadership skills
• Passion for TikTok, and up for the challenge of building something from the ground up
• Ability to thrive in a rapid, agile, and often ambiguous growth environment

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\'re resilient and embrace challenges as they come. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

Job Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Project Management and Information Technology
• Industries: Entertainment Providers

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