Operations Manager

Há 5 dias

Belo Horizonte, Minas Gerais, Brasil SoftwareONE Tempo inteiro
Job Function: Customer Center of Excellence Why SoftwareONE?:
Today SoftwareONE is a global leader in software and cloud portfolio management and is modernizing the way organizations budget and optimize their global IT spend from on-premises to the cloud.
In tandem, our Software Lifecycle Management (SLM) services provide the methodology and framework to optimize the underlying IT infrastructure, accelerate cloud adoption and minimize compliance risk.
With our dynamic leadership and driven business strategy SoftwareONE is one of the fastest growing technology solution providers in the world with elite partnerships with Microsoft, AWS, Adobe, IBM, VMware, Oracle, Citrix, Red Hat, Trend Micro and many more.
The role:
The _Operations Manager_ works together with the BDE and AM to develop and maintain favorable relationships with new and existing clients in order to increase revenue and ensure that SoftwareONE products and services consistently meet client needs. Ability to establish and expand relationships within each customer.
- Drive resolution of escalations by working with customers,

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