Field Operations Specialist

4 semanas atrás

Rio de Janeiro, Rio de Janeiro, Brasil Amzn Servicos de Varejo do Bra Tempo inteiro
Bachelor's degree completed;
- Previous experience in working in field in Logistics/ Industries/ Operations/ Retail / Seller Support / Warehousing;
- Experience with Excel (Pivot tables, charts and graphics);
- Fluent in Portuguese (Verbal and written) and Intermediate in English;
- Willing to travel up to 70% of the time in Brazil.
Job summary
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. Amazon's vision is to offer the earth's largest selection and lowest prices to our customers.
This role will be based in Rio de Janeiro.
Roles and Responsibilities:
- Monitor efficient functioning of the assigned fulfillment facility and suggest and deploy improvements;
- Accumulate data from various sources and identify the relevant data out of it and present in a way that would help take action;
- Foresee implications based on current data and trends and take necessary actions;
- Be organized, apt and prompt in notifying the situation and updating the same
- Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy;
- Train and direct seller's associates for action and conformance of norms and practices at seller's facilities.
- Dive deep on operational issues root causes;
- Create and track operational metrics;
- Bachelor's degree in Engineering, Business Administration, Logistic or a related field required;
- Excellent Communication skills;
- Previous experience in managing processes and analyses, metrics and problem solving;
- Knack to deal with sellers as stakeholders/customers with outstanding organizational and follow-up skills;
- Good analytical and problem solving skills with a capability of setting priorities and working under pressure;
- Willing to work independently;
- Ability to multi-tasking, managing multiple sites simultaneously and attention to detail;
- Knowledge of SQL.

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