Application Engineer, Pharma

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer, so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life, and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

We are currently looking for a skilled Application Engineer in the pharmaceutical packaging area for our Site in Cotia, Brazil, who will be the main counterpart between our customers and value-chain participants.

• Proactively build strong relationships within customer technical teams, and company internal operations, quality, product management, and innovation, to support a collaborative approach to customer challenges, projects, and new product development.
• Respond to customer technical issues that are relevant for the application. This is distinct from responding to quality claims; however, from time to time, the role will require support of key quality claims where there appears a dispute between product performance and application expectations.
• Use problem-solving reputation to build technical, but also business, relationships with customers, acting as a bridge between commercial and technical needs within both customer and company. Approach such problem-solving analytically, demonstrating objectivity and value for the customers.
• Provide input to set up appropriate Specification meetings to meet or exceed customer/market expectations and competitor’s product performance. Ability to demonstrate the added value of improved product performance to customers both technically and commercially.
• Upon completion of all customer visits, complete detailed technical visit reports and log within Salesforce.com.
• Create and maintain supportive technical product collateral like white papers, processing advices, portfolio overview, etc.
• Collaborate with Sales and Innovation Teams to support the market introduction of new products and business models, and support new product development lift at customers.
• Support the Innovation process for developing new products and collaborate with Innovation project teams to deliver technical solutions for commercial opportunities.
• Support the Sales team in all application-specific opportunities tracked in Salesforce and ensure that the most appropriate products are offered right from the beginning.
• Be a source of knowledge of our customer’s product environment – equipment, line speeds, end products packaged in our materials, supply chain processes, etc.
• Conduct penetrating information-gathering meetings with service providers and equipment vendors; identify technologies and products that can drive growth with our customers and provide a distinct and sustainable competitive advantage.
• Understand and participate in strategic initiatives of our key customers and suppliers, driving necessary joint development activities.
• Support development of company technology based upon market information and the strategic initiatives and needs of current and potential customers.
• Use kp facilities like the i.center as an add-on to kp’s value proposition where appropriate.

You might be a match with a Bachelor’s degree or advanced degree in Chemical/Technical engineering or significant experience of 5+ years in assigned market/industry with focus on application-specific converting processes and technical demands. If you have 3+ years of experience in plastics (engineering and/or manufacturing with polymers and/or in the assigned market/industry) and at least fluent with English (oral and written), let’s speak.

• Experience in plastics technologies.
• An energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image.
• A technically interested person, who likes to work cross-functionally with value system participants.
• Understands the market(s), customers, and value system.
• Solid analytical and critical thinking skills; good organizational skills; Innovative.
• Excellent oral and written communications skills; ability to effectively interface with all levels and types of internal and external employees and business associates.
• Skilled in identifying new technologies/product performance.
• Proficiency with Microsoft Excel, PowerPoint, Outlook, Project, and Word.
• Ability to travel as required by the job.

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If you are determined, thrive in a fast-paced environment with high levels of accountability and focus, then we’d love to meet you Please apply using the link below.

At kp, Diversity, Equity, and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.