Technical Program Manager
3 semanas atrás
Job Title Technical Program Manager / Delivery Manager Duration Fulltime with CriticalRiver Location Brazil / Costa Rica (Need to support PST timings) Job Profile Manage delivery for our key customers across all the technological tracks. Manage and lead teams across technologies, fostering a collaborative and productive work environment. Ensure regular updates to customer stakeholders sent through WSRs. Conduct MBRs and QBRs. Achieve high customer delight. Roles and Responsibilities Ensure projects are delivered on time, within scope, and budget by working with technology teams. Work closely with customer stakeholders and ensure the project scope is well understood and documented as per the defined standards. Manage and lead teams across technologies, fostering a collaborative and productive work environment. Work with PMO and ensure quality control procedures to ensure high standards in the delivery. Act as a delivery point of contact for Customer, understanding the Customer, managing expectations and ensuring highest customer satisfaction. Service / Project Review meetings with Customer and Management. Adopt customer specific processes and methodologies. Proactively identify, evaluate, and mitigate project risks effectively. Ensure that the project teams meet SLAs and avoid service credits / penalties. Drive continuous improvement initiatives to enhance project delivery processes, methodologies, and best practices. Utilize effective conflict resolution and negotiation tactics to maintain high-level performance within service teams. Establish and monitor KRAs and KPIs as performance metrics for team members. Support hiring the right resources for various tracks as the roles get identified by working with the TAG teams. Ensure SOWs are signed and invoices cleared on-time by working with finance teams and the customer stakeholders. Continuously work with individual members in the project teams and ensure their contributions are made visible to customer in terms of activities / stories / Jira Tickets as applicable on a weekly basis and obtain continuous feedback on the performance of the teams and course correct as needed appropriately. Work with customer stakeholders, identify the opportunities, proactively create proposals with efforts, solutioning and financials. Skills Bachelor's or Master’s degree in Computer Science, Information Technology, or related field. Proven experience in software development project management, must have worked with onshore / Nearshore / offshore model. Exceptional communication, interpersonal, thought leadership skills with the ability to effectively engage with customers, stakeholders, and cross-functional teams. Strong leadership and team management skills. Familiarity with various project management tools and methodologies (e.g., Agile, Scrum, ITIL). Problem-solving mindset and ability to manage complex project challenges. Additional Information Open to be flexible to be able to speak to teams in different time zones. #J-18808-Ljbffr
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Technical Program Manager
2 semanas atrás
Porto Alegre, Brasil Hewlett Packard Tempo inteiroDrives portions of the planning and execution of multiple complex projects or programs in support of the continuing evolution of the organization's software products.- Partners with cross-functional software development teams to help them prioritize, plan, track and execute complex, cross organizational programs.- Performs program analysis, manages risk,...
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Technical Program Manager II
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Porto Alegre, Brasil WEX Inc Tempo inteiroAbout us WEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments. With over 5,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their...
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Technical Program Manager
Há 6 dias
Porto Alegre, Brasil Hewlett Packard Tempo inteiro**Job Summary** - This role is responsible for scoping and defining the technical design, driving execution and delivery of a software feature, solution, or product. The role serves as the bridge between cross-functional teams including marketing, design, and R&D. The role refines the requirements and distributes work into logical customer valued...
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Technical Program Manager
Há 2 dias
Porto Alegre, Brasil Hewlett Packard Tempo inteiro**Job Summary**- This role is responsible for scoping and defining the technical design, driving execution and delivery of a software feature, solution, or product.The role serves as the bridge between cross-functional teams including marketing, design, and R&D.The role refines the requirements and distributes work into logical customer valued deliverables,...
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Technical Program Manager Ii
1 semana atrás
Porto Alegre, Brasil Wex Tempo inteiroAbout Us WEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments. With over 5,500 employees, we work with large and small companies in more than 200 countries and territories, tailoring services to meet unique business needs. How You'll Make An...
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Technical Program Manager II
2 semanas atrás
Porto Alegre, Brasil WEX Tempo inteiroAbout Us WEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments. With over 5,500 employees, we work with large and small companies in more than 200 countries and territories, tailoring services to meet unique business needs. How You'll Make An...
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Technical Program Manager Ii
1 semana atrás
Porto Alegre, Brasil Wex Tempo inteiroAbout UsWEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.With over 5,500 employees, we work with large and small companies in more than 200 countries and territories, tailoring services to meet unique business needs.How You'll Make An...
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Technical Program Manager Ii
2 semanas atrás
Porto Alegre, Brasil Wex Tempo inteiroAbout UsWEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.With over 5,500 employees, we work with large and small companies in more than 200 countries and territories, tailoring services to meet unique business needs.How You'll Make An...
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Senior Software Delivery Manager
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Porto Alegre, Brasil beBeeSoftwareDevelopmentManager Tempo inteiroTechnical Program Lead The role of a technical program manager is to oversee teams across technologies, promoting collaboration and productivity. Deliver successful projects for key customers across all technological tracks. Maintain regular updates to customer stakeholders through structured reports. The ideal candidate should possess exceptional...
