Market Development Representative Manager

2 semanas atrás


Sao Paulo, Brasil SAP Tempo inteiro
**What we offer**
**Job Overview**:
Reporting to the Regional Marketing VP, the MDR Manager role is responsible for managing a team of Market Development Representatives spread across Latin America. The MDR team is responsible for creating sales pipeline across new and add-on business in support of SAP Concur’s revenue goals. The manager is responsible for coaching, motivating and leading the team to meet individual goals and KPIs with strong strategic engagement with Sales Reps. He/she is also responsible for implementing processes and best practices in alignment with more mature markets such as North America and EMEA.
**Responsibilities**:
Management of the team including but not limited to:
- Conducting regular 121’s with each team member
- Conducting regular team meetings
- Motivating, coaching and developing the team
- Conducting Quarterly SAP Talks to review progress and identify opportunities for development and learning
- Setting up team monthly/quarterly incentives
- Reviewing MDR created content and ensuring any communications are on message and compliant with internal and external regulations
- Coaching the team and enhancing their sales and questioning skills through activities such as role - playing
- Setting and regularly reviewing Goal Plans and working with team members to create development plans
- Keeping up to date and building team knowledge of all Concur and competitor solutions offerings
- Facilitate the training and on-boarding of new starters
- Facilitate ongoing education and best practice sharing
- Ensure team meet pipeline goals and key KPIs. Track performance and coach individuals through early indicators
- Act as an escalation manager in critical situations, managing difficult conversations with Sales Reps to make win-win agreements, align on Territory Planning priorities and actions required to be successful
**Measurement of key KPIs**
- Reporting Daily, Weekly and Monthly KPI’s to Regional Marketing VP
- Reviewing key metrics with manager and leadership team and addressing performance issues as and when necessary
**Cross functional liaison**:
- Working with the Business Analysts and Profilers to further support the team with reporting tools and ensure data is correct in Salesforce
- Ensuring timely follow-up of marketing campaigns and providing a feedback loop on campaign effectiveness
- Regular communication with Sales leadership and sales team
- Attend and actively participate in all internal Concur events
- Be aware of, and comply with, all corporate policies
**Success Metrics**:
- Pipeline generation $ARR and units
- % closed business sourced by team
- Exceeding SLAs on campaign follow-up and team KPI’s (dials, talk time and activity levels)
- Conversion volumes and conversion rates from demand gen campaigns
- Database quality & growth
- Employee engagement & retention
**Position Requirements Education, Experience and Training required**:
- Minimum of 2-4 years’ experience in telesales
- Proven track record (2 years +) of successfully managing a telesales team preferably in the IT cloud sales industry
**Critical Performance Competencies**:
- Excellent coaching and mentoring abilities with proven track record of running successful teams
- Must have excellent listening skills
- Must be enthusiastic, high energy, a can-do mentality, ambitious and self-motivated
- Goal oriented and target driven
- Strong business phone etiquette
- Must be a team player with strong initiative, excellent PC skills and ability to quickly build extensive knowledge of Concur solution offerings and that of competitors
- Must be able to process information gathered quickly and effectively to overcome objections
- Excellent verbal communication skills
- Able to work well on own initiative and manage own workload
- Work well under pressure and able think out of the box
- Operate under supervision with frequent reviews of work
- Ability to negotiate with Sales Reps, lead a difficult conversation and reach common agreement
**Value Competencies**:
- Displays passion for & responsibility to the customer
- Hires, develops & rewards great people
- Displays leadership through innovation in everything you do
- Displays a passion for what you do and a drive to improve
- Displays a relentless commitment to win
- Displays personal & corporate integrity
**Working hours**:
- 40+ hours per week will typically be necessary to accomplish performance objectives and to provide satisfactory job presence and/or responsiveness
- Flexibility as to the specific working hours may be required or available
**EEO**:
Concur is an Equal Opportunity Employer and applies this policy to all applicants and employees. We are committed to hiring and valuing a global diverse work team.
**We are SAP**
**Our inclusion promise**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP,

  • São Paulo, Brasil Sankhya Gestão de Negócios Tempo inteiro

    DESCRIÇÃO DA VAGA: Procuramos um(a) Market Development Representative para desenvolver potenciais futuros clientes da Sankhya, abrindo novos mercados e efetuando a qualificação de mailings por meio de estratégias de outbound marketing no segmento de software.


  • São Paulo, Brasil Sankhya Gestão de Negócios Tempo inteiro

    DESCRIÇÃO DA VAGA: Procuramos um(a) Market Development Representative para desenvolver potenciais futuros clientes da Sankhya, abrindo novos mercados e efetuando a qualificação de mailings por meio de estratégias de outbound marketing no segmento de software. Todas as nossas vagas estão disponíveis para pessoas com deficiência Que tal se juntar ao...


  • São Paulo, Brasil Sankhya Gestão de Negócios Tempo inteiro

    DESCRIÇÃO DA VAGA:Procuramos um(a) Market Development Representative para desenvolver potenciais futuros clientes da Sankhya, abrindo novos mercados e efetuando a qualificação de mailings por meio de estratégias de outbound marketing no segmento de software. Todas as nossas vagas estão disponíveis para pessoas com deficiência Que tal se juntar ao...


  • São Paulo, Brasil Sankhya Gestão De Negócios Tempo inteiro

    DESCRIÇÃ O DA VAGA: Procuramos um(a) Market Development Representative para desenvolver potenciais futuros clientes da Sankhya, abrindo novos mercados e efetuando a qualificação de mailings por meio de estratégias de outbound marketing no segmento de software.


  • São Paulo, Brasil Sankhya Gestão de Negócios Tempo inteiro

    DESCRIÇÃO DA VAGA: Procuramos um(a) Market Development Representative para desenvolver potenciais futuros clientes da Sankhya, abrindo novos mercados e efetuando a qualificação de mailings por meio de estratégias de outbound marketing no segmento de software.


  • São Paulo, Brasil Sankhya Gestão de Negócios Tempo inteiro

    DESCRIÇÃO DA VAGA: Procuramos um(a) Market Development Representative para desenvolver potenciais futuros clientes da Sankhya, abrindo novos mercados e efetuando a qualificação de mailings por meio de estratégias de outbound marketing no segmento de software.


  • são paulo, Brasil Sankhya Gestão de Negócios Tempo inteiro

    DESCRIÇÃO DA VAGA: Procuramos um(a) Market Development Representative para desenvolver potenciais futuros clientes da Sankhya, abrindo novos mercados e efetuando a qualificação de mailings por meio de estratégias de outbound marketing no segmento de software.


  • Sao Paulo, Brasil Dow Tempo inteiro

    **Our purpose**Join a team that’s passionate about partnership. With careers at Dow, we take time to explore questions and talk to each other. We love to learn. Our people are driven by limitless curiosity.We are an innovative, customer centric, inclusive, and sustainable materials science company.- Employing 36,500 individuals- Across 109 manufacturing...


  • Sao Paulo, Brasil DocuSign Tempo inteiro

    **Account Development Representative**Sales & Business Development I Sao Paulo, Brazil**Our agreement with employees**DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day....


  • São Paulo, Brasil Sankhya Gestão de Negócios Tempo inteiro

    DESCRIÇÃO DA VAGA:Procuramos um(a) Market Development Representative para desenvolver potenciais futuros clientes da Sankhya, abrindo novos mercados e efetuando a qualificação de mailings por meio de estratégias de outbound marketing no segmento de software.🧑 🦽Todas as nossas vagas estão disponíveis para pessoas com deficiência!Que tal se...