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99Food Senior Operations Analyst

4 semanas atrás


São Paulo, Brasil 99 Tempo inteiro

Join to apply for the 99Food Senior Operations Analyst role at 99

About The Company: If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don’t even know about (yet). We work to generate value for our users and for the communities we serve, with mobility and delivery services (99) or digital payments (99Pay). Since 2018, we have been part of DiDi Global Inc., a leading mobility technology platform operating in more than 12 countries. We are pioneers in sustainability, safety, artificial intelligence, financial markets, and more. We value challenges, collaboration, respect, and a fast-paced environment with room for growth through diverse experiences and opinions.

About The Team/Role

We are looking for a customer-centric operations analyst to join the 99Food Delivery team. Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth. In this role, you will work on cross-functional strategic projects and support data analyses to shape our business strategy. This includes creating business hypotheses, testing them, and developing solutions to improve our growth. You will develop both technical and business skills through industry experience.

In this role, you will be

  • Creating SQL queries to help analyze business metrics
  • Conducting A/B tests on marketplace metrics and assisting teams in decision-making
  • Acting as a focal point for projects related to improving our product solutions
  • Coordinating with Marketing, Legal, Operations, Product, Research, Safety, and other areas to align project goals
  • Organizing project information and transparently communicating developments and results to other teams

We’re eager to hear from you if you have

  • SQL skills
  • Analytical skills
  • Academic background in Business Administration, Economics, Engineering, or related areas (preferred)
  • Advanced English

You’ll love working at DiDi because

We create user value, are data-driven, foster win-win collaboration, uphold integrity, pursue growth, and practice diversity and inclusion. We are committed to equal opportunities for all, including pregnant people and people with disabilities (PwD). Diversity is a core value, and we honor the governance of the Diversity Committee and HR partnerships across our networks.

Additional

Note: This position is open to all applicants.

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Software Development

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