Customer Service Specialist
Há 2 dias
Join the Virtual Latinos Community With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped , Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week, providing professionals like you with fantastic remote job opportunities. Ready to explore the possibilities? Apply today and become part of a community where your skills shine and your career aspirations soar Highlight Job of the week Job Title: Customer Service Specialist Pay Rate LinkedIn style: Part-Time Monthly Rates: $840-$$1,400 (based on 20 hours per week schedule) Full-Time Monthly Rates: $1,680-$2,800 (based on 40 hours per week schedule) The monthly salary range posted is stipulated as an average monthly income. However, all jobs at Virtual Latinos are hourly-based, and payments are calculated on the number of hours a person works daily. We pay our Virtual Professionals every 2 weeks through third-party platforms. The hourly rate range of the position is $10,5 - $17,5 depending on experience. Once a rate has been offered to you, it is non-negotiable. Work Schedule: The work schedule will vary depending on the job position that you will apply for as it will be based on the schedule requested by the client. All our clients are in the U.S. and work schedules will be in the U.S. time zone. Job Summary: The Customer Service Specialist will be responsible for providing exceptional customer support, resolving inquiries and complaints, managing customer accounts, and ensuring a positive customer experience across all communication channels. Job Tasks: Customer Support: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner. Problem Resolution: Identify customer issues, troubleshoot problems, and provide effective solutions or escalation when necessary. Account Management: Update and maintain accurate customer records and account information in the system. Product Knowledge: Maintain comprehensive knowledge of products and services to provide accurate information and guidance. Communication: Build positive relationships with customers through empathetic and clear communication. Reporting and Feedback: Document customer interactions, track recurring issues, and provide feedback to improve service quality. Qualifications: 1 year of related experience and/or a related degree. Excellent written and verbal communication skills in English Ability to excel in a fast-paced environment. Strong organizational abilities. Meticulous attention to detail. Collaborative team spirit. Commitment to confidentiality. A quiet, private workspace. Must be at least 21 years old. Languages: English mandatory Portuguese mandatory Next Steps: Send your easy apply We will reach out and send you a form to send in your full application Get accepted into our community to have access to all our job offers Apply to job offers of your interest Get interviewed Start working in your dream Job #J-18808-Ljbffr
-
Customer Success Manager
1 semana atrás
Presidente Prudente, Brasil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiroAbout MagentrixMagentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role OverviewWe’re hiring a...
-
Customer Success Manager
1 semana atrás
Presidente Prudente, Brasil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We’re hiring a...
-
LATAM Customer Success Manager
Há 2 dias
Presidente Prudente, Brasil Prometheus Group Tempo inteiroAbout Prometheus Group Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will...
-
Consultor(a) Microsoft Dynamics + PowerPlatform Sênior
1 semana atrás
Presidente Prudente, Brasil Inetum Tempo inteiroA Inetum é uma empresa líder global em serviços de TI, dedicado a fornecer soluções inovadoras aos nossos clientes. Estamos comprometidos em promover um ambiente de trabalho dinâmico, inclusivo e que preza pela diversidade, onde a criatividade e a colaboração prosperem. Estamos presentes em 19 países e somos mais de 28.000 colaboradores no mundo....
-
Técnico de Serviços II
Há 3 dias
Presidente Prudente, São Paulo, Brasil Hach Tempo inteiro R$40.000 - R$80.000 por anoImagine-se…Fazendo um trabalho significativo que tem impacto cotidiano no mundo ao seu redor.Crescendo sua expertise e ampliando seu conjunto de habilidades a cada projeto.Prosperando em um time colaborativo que inspira excelência.NaHach (), uma empresa Veralto, asseguramos a qualidade da água para pessoas ao redor do mundo — e cada colaborador tem...
-
Técnico de Serviços II
Há 3 dias
Presidente Prudente, São Paulo, Brasil Veralto Tempo inteiro R$60.000 - R$80.000 por anoImagine-se… Fazendo um trabalho significativo que tem impacto cotidiano no mundo ao seu redor. Crescendo sua expertise e ampliando seu conjunto de habilidades a cada projeto. Prosperando em um time colaborativo que inspira excelência. Na Hach...
-
SAP APO Consultant Senior
2 semanas atrás
Presidente Prudente, Brasil Tata Consultancy Services Tempo inteiroJoin one of the biggest IT Services companies in the world! Here you can transform your career!Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our...
-
IT Specialist
Há 5 dias
Presidente Prudente, Brasil RONIN Studies Tempo inteiroCompany RONIN International is an independent B2B market research company specialising in business, healthcare and tech studies. We are part of the Rippleffect Group (formerly Fat Media Group) and are Company Partners of The Market Research Society (MRS), Corporate Members of ESOMAR, Members of the Insights Association and Council Members of The Interviewer...
-
Sap Advanced Business Application Programming Consultant
3 semanas atrás
Presidente Prudente, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...
-
Profissional de Desenvolvimento Dynamics 365
1 semana atrás
Presidente Prudente, Brasil BRQ Digital Solutions Tempo inteiroCódigo da vaga: 54907 Sobre a BRQ Digital Há 32 anos no mercado, a BRQ Digital Solutions se consolidou como uma das maiores empresas de transformação digital do país. Com uma plataforma de serviços end to end, oferecemos as mais eficientes e inovadoras soluções, tecnologias e metodologias, promovendo uma jornada de transformação para grandes...
