Specialist Technical Support
1 dia atrás
Technical Support Specialist We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have experience in CRM and Help Desk platforms, with a strong analytical approach and ability to solve complex technical problems. Provide technical support via email, chat, and calls for Zoho Services to Zoho Partners in Brazil. Diagnose and resolve issues related to integrations, automations, and system customizations. Support onboarding and implementation teams during technical transitions. Participate in technical meetings with process stakeholders. Mandatory Requirements: Strong team player. Dedicated professional willing to provide extended support to customers. Self-motivated and able to work under pressure. Previous experience in Application Support or other technical roles. Proven experience in implementation or technical support for platforms such as: Salesforce, Microsoft Dynamics, HubSpot, or Zendesk. Advanced knowledge of integrations, APIs, automations, and platform customizations; Fluent English (reading, writing, and speaking). Become a trusted advisor and play a critical role in delivering exceptional customer experiences. Responsibilities : Act as the main technical point of contact for partners. Collaborate closely with internal and development teams to ensure excellence in partner service experience. Key Skills : Strong analytical and proactive approach. Ability to solve complex technical problems. Excellent communication and interpersonal skills. Experience with CRM and Help Desk platforms.
-
Technical Support Specialist
2 semanas atrás
Florianópolis, Brasil Bebeetechnical Tempo inteiroZoho is one of the world's most prolific software companies with a diverse portfolio of 55+ applications across various business categories.With over 130 million users and more than 18,000 employees globally, hundreds of thousands of businesses rely on Zoho to run their operations.Our company has been private, bootstrapped, and profitable for 29 years,...
-
Technical Support Specialist
2 semanas atrás
Florianópolis, Brasil beBeeTechnical Tempo inteiroZoho is one of the world's most prolific software companies with a diverse portfolio of 55+ applications across various business categories. With over 130 million users and more than 18,000 employees globally, hundreds of thousands of businesses rely on Zoho to run their operations. Our company has been private, bootstrapped, and profitable for 29 years,...
-
AI Customer Support Specialist
3 semanas atrás
Florianópolis, Brasil Darwin AI Tempo inteiroAI Customer Support Specialist We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a...
-
Technical Support Engineer
Há 5 dias
Florianópolis, Brasil ALLSTARSIT Tempo inteiroCompany & ProductOur client is a Business Intelligence platform enabling customers to connect multiple data sources (e.G., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both SaaS and on-prem deployments. Support is organized into 4 pods: Analytics,...
-
Technical Support Manager
Há 4 dias
Florianópolis, Brasil Duda Tempo inteiro**Technical Support Manager**(Remote - must reside in Florianópolis)**: **WHO WE ARE** Duda, the premier website builder for web professionals, marketing agencies and Vertical SaaS companies, serves small businesses through partnerships with major tech and media giants like GoDaddy, TripAdvisor, and ZenBusiness. Duda is a profitable business; our platform...
-
Technical Support Engineer
Há 3 dias
Florianópolis, Brasil Allstarsit Tempo inteiroCompany & ProductOur client is a Business Intelligence platform enabling customers to connect multiple data sources (e.G., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding.The product supports both SaaS and on-prem deployments.Support is organized into 4 pods: Analytics,...
-
Ai Customer Support Specialist
1 semana atrás
Florianópolis, Brasil Darwin AI Tempo inteiro**We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology...
-
Technical Support Engineer
Há 3 dias
Florianópolis, Brasil ALLSTARSIT Tempo inteiroOur client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both SaaS and on-prem deployments. Support is organized into 4 pods: Analytics, DevEx, Data, and...
-
Technical Support Engineer
Há 5 dias
Florianópolis, Brasil ALLSTARSIT Tempo inteiroCompany & ProductOur client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both SaaS and on-prem deployments. Support is organized into 4 pods: Analytics,...
-
Technical Support Engineer
Há 3 dias
Florianópolis, Brasil ALLSTARSIT Tempo inteiroCompany & Product Our client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both SaaS and on-prem deployments. Support is organized into 4 pods:...
