(fluent German

4 semanas atrás


Caxias do Sul, Brasil SupportYourApp Tempo inteiro

Overview

(fl fluent German & English) Customer Support Consultant, remote (Luxury Brand)

What You Will Do
  • Provide exceptional customer support via emails and calls
  • Handle inquiries in the global CRM following established processes
  • Build positive and long-lasting relationships with customers
  • Communicate with potential customers
  • Accurately update and categorize leads in the system
  • Securely work with customers' sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client\'s products and services
What You Need to Succeed
  • Fluent German and English (C1 written and spoken for both languages is a must)
  • Previous experience in luxury customer support
  • Attentive to details
  • Experience in sales is an advantage
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
Benefits and Perks
  • Schedule: 5 days per week, rotating 4 shift types: 5 AM-1 PM, 6 AM-2 PM, 7 AM-3 PM, 8 AM-4 PM (Brazil time)
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management invested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development
Who we are

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we\'ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills

Visit our website:

DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Customer Service
Industries
  • IT Services and IT Consulting

Referrals increase your chances of interviewing at SupportYourApp by 2x

Get notified about new (fluent German & English) Customer Support Consultant, remote (Luxury Brand) jobs in Pomerode, Santa Catarina, Brazil .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Rio Grande do Sul, Brasil SAWOO GmbH Tempo inteiro

    **Intro**: Do you dream of creating events for top executives of well known companies, that leave lasting memories and inspire people to come back for more? With us, you’ll take charge of crafting unforgettable experiences across 15+ cities, six countries and large-scale conferences. Whether it’s a cozy gathering or a 200-person event, you’ll be...

  • Lead Buyer

    2 semanas atrás


    Rio Grande do Sul, Brasil AMETEK, Inc. Tempo inteiro

    Motec is a leading manufacturer of heavy-duty camera systems and specializes in the development and production of camera-based driver assistance systems (ADAS) for commercial vehicles and mobile machines. We are a German medium-sized company with over 30 years of experience in the design and manufacture of robust, reliable cameras and mobile electronics....


  • Rio Grande do Sul, Brasil AMETEK, Inc. Tempo inteiro

    **Location**:Subotica, RS, **Business Unit**:Nul**Posting Date**:Apr 14, 2025**Position description/Responsibilities**:- Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure- Provide 1st level support for IT issues across multiple business units....

  • Traffic Cop

    3 semanas atrás


    Caxias do Sul, Brasil MonetizeMore Tempo inteiro

    About MonetizeMore At MonetizeMore, we’re all about using data to transform how the advertising industry tackles IVT (Invalid Traffic) and fraud prevention. Our products deliver real impact—and we need top-tier talent to help sell this premium AI product to better protect ad monetized publishers and ad tech vendors.For 15 years, we’ve achieved...


  • Rio Grande do Sul, Brasil AMETEK, Inc. Tempo inteiro

    **Location**:Subotica, RS, 240000 **Business Unit**:Nul **Posting Date**:Aug 26, 2025 - Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure - Provide first level support for IT issues across multiple business units - Investigate and troubleshoot issues -...


  • Rio Grande do Sul, Brasil Ball Corporation Tempo inteiro

    **Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!**: **Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product...


  • Rio Grande do Sul, Brasil AMETEK Tempo inteiro R$40.000 - R$60.000 por ano

    Location:Subotica, RS, 240000Business Unit: NulPosting Date: Aug 26, 2025Job Description:Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructureProvide first level support for IT issues across multiple business unitsInvestigate and troubleshoot issuesRepair and...

  • Marketing Associate

    2 semanas atrás


    Rio Grande do Sul, Brasil memtime Tempo inteiro

    **Who We Are**: Memtime is one of the most successful early-stage startups in B2B SaaS, with thousands of customers in over 90 countries. We received our Series A funding and are now scaling the company. Our mission is to become the new standard for tracking time, integrated with every project software worldwide. **How We Work**: We are an international...

  • Digital Product Owner

    2 semanas atrás


    São Bernardo do Campo, São Paulo, Brasil Zühlke Group Tempo inteiro R$80.000 - R$120.000 por ano

    Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future – to run smarter today while adapting for tomorrow's markets, customers, and communities....

  • Generative AI

    Há 7 dias


    São Bernardo do Campo, São Paulo, Brasil Eraneos Tempo inteiro

    Eraneos is an international strategy, transformation and technology consulting group, dedicated to empowering organizations to thrive in an ever-changing digital age. By bringing together top-tier experts from business and tech, we help clients to continuously raise the bar in successful transformations, from strategy to execution. Whether we're designing...