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Account Manager, Food & Beverage - TikTok Shop About the team: The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies. With millions of loyal users globally, TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team to build a commerce ecosystem that is innovative, secure and intuitive for our users.
Responsibilities
Acquire and manage Brazilian top business partners to kick off business for the consumables category. Build and maintain relationships with partners, negotiate and secure best deals based on campaign. Help business partners gradually expand exposure by leveraging creators’ capabilities or building their own. Discover new collaborative opportunities for partners’ short-term and long-term development plans.
Maintain service quality provided by partners – low cancellation and return rate, reviews, and other components to increase conversion rate and customer satisfaction. Utilize data proficiently to understand pain points, formulate business requirements, identify opportunities and prioritize solutions.
Qualifications
Minimum Qualifications Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills. Customer service orientation and experience working in a client‑facing capacity. 3+ years relevant working experience. Good communication and collaboration skills working cross‑functionally in a global working environment. Preferred Qualifications Experienced in relatable in‑category management, at a large partner or agency side, or other company with specialization in Food & Beverage.
Strong sense of social content (livestream and short‑video is a preference), practical experience in social commerce, content marketing, influencers, and creativity in the categories is a plus. Collaborative and open to changes, challenges and learning. Ability to thrive in ambiguity and adapt quickly to change. About ByteDance Brazil ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services – over 2.5 billion people interact with ByteDance products, including TikTok.
Why Join
Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work toward every day. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe, and so does our workplace. We are passionate about this and hope you are too. TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at Seniority level Associate Employment type Full‑time Job function Sales and Business Development Industries Technology, Information and Internet Referrals increase your chances of interviewing at TikTok by 2x #J-18808-Ljbffr
