Sr five9 engineer
Há 10 horas
Location: Remote within Brazil Type: Contractor Compensation: $3,500 USD / month (Before taxes) About Us: Value2 Biz is committed to delivering seamless customer engagement solutions through cutting-edge technology and innovation. We’re seeking a highly skilled Senior Five9 Engineer with extensive experience in designing and implementing complex contact center workflows, IVRs, and scripting for multi-site deployments. Key Responsibilities: Design, implement, and optimize large-scale Five9 workflows, including custom IVRs and scripts tailored to unique business requirements. Lead the technical deployment of multi-contact center systems, ensuring high performance, scalability, and reliability. Collaborate closely with cross-functional teams (Operations, IT, Customer Support) to identify and address business needs. Maintain compliance with E911 regulations while implementing solutions for emergency response systems. Diagnose and resolve technical issues related to Five9 platform performance or configuration. Provide mentorship and training to junior engineers, sharing best practices and advanced troubleshooting techniques. Requirements: 3+ years of experience working with Five9, including configuring workflows, IVRs, and custom scripts. Proven track record of successful implementations for multi-contact center deployments . Strong knowledge of E911 emergency response systems . Experience working with Red Sky would be a plus Hands-on experience with system integrations (e.g., CRM platforms, third-party APIs). Exceptional problem-solving skills and ability to manage multiple projects simultaneously. Excellent communication skills to work effectively across diverse teams and stakeholders. Preferred Skills: Experience with cloud environments and infrastructure design. Familiarity with Vo IP, SIP protocols, and telecommunications systems. Certification in Five9 technologies or equivalent. Medical/hospital. CRM/Epic Experience. Verint/WVM/WFO experience. IVA experience. Outbound dialing experience a big plus
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Sr Five9 Engineer
1 dia atrás
Brasil Value2Biz Tempo inteiroLocation: Remote within Brazil Type: Contractor Compensation: $3,500 USD / month (Before taxes) About Us: Value2Biz is committed to delivering seamless customer engagement solutions through cutting-edge technology and innovation. We’re seeking a highly skilled Senior Five9 Engineer with extensive experience in designing and implementing complex contact...
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Sr Five9 Engineer
1 dia atrás
Brasil Value2Biz Tempo inteiroLocation: Remote within Brazil Type: Contractor Compensation: $3,500 USD / month (Before taxes) About Us: Value2Biz is committed to delivering seamless customer engagement solutions through cutting-edge technology and innovation. We're seeking a highly skilled Senior Five9 Engineer with extensive experience in designing and implementing complex contact...
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Site reliability engineer sr
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Brasil Mercado Eletrônico Tempo inteiroO Mercado Eletrônico é líder na América Latina em soluções de gestão de compras B2 B. Suas tecnologias e serviços para as áreas de compras ajudam empresas a conquistarem mais economia, agilidade, governança e colaboração. Com escritórios no Brasil, Estados Unidos, México e Portugal, contabiliza mais de 1 milhão de fornecedores, 10 mil...
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Software engineer sr
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Brasil Turbi Tempo inteiroE aí, tudo azul por aí? A Turbi é a locadora do futuro: 100% digital, movida a tecnologia, gente boa e paixão por transformar a forma como as pessoas se locomovem. A gente abre carro pelo app (sim, sem chave!) e acredita que inovação de verdade começa com um time engajado e com liberdade pra criar. Estamos procurando uma pessoa para a posição de...
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SR Python Engineer + Java
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Brasil Ascendion Tempo inteiroAscendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. We are looking...
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Sr python engineer + java
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Sr. Data Engineer
Há 2 dias
Brasil XML International Tempo inteiroSr Data Engineer (São Paulo, Brazil) Become part of a community of experts in Information Digital Engineering (IDE), turning ideas into reality by embedding AI across the organization. From enhancing existing operations to accelerating the development of next-generation clean energy solutions, your impact will be transformative. The IDE team creates...
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Sr. data engineer
Há 10 horas
Brasil XML International Tempo inteiroSr Data Engineer (São Paulo, Brazil) Become part of a community of experts in Information Digital Engineering (IDE), turning ideas into reality by embedding AI across the organization. From enhancing existing operations to accelerating the development of next-generation clean energy solutions, your impact will be transformative. The IDE team creates...
