Estágio em Communication

Responsibilities

• Support on the local communication projects.
• Support ideas to dissipate the local projects to the other entities.
• Document the events happening on the MSC.
• Join meetings with business performance team to communicate and support their needs.
• Work on the design concepts for local communications
• Be able eventually to question and identify opportunities throughout their internship projects and build new ideas.
• Undertake any other reasonable task as assigned.

Key Skills, Knowledge and Abilities

• Good understanding of basic Communication & Marketing concepts
• Team Spirit
• Communication Skills - To provide a clear and effective support to all internal customers, to read and interpret a variety of instructions, to speak professionally on the phone and in person, to write professional documents involving all types of correspondence (i.e., emails, customers tickets, knowledge articles)
• Reasoning Ability - To be patient, assertive, diplomatic, with effective inter-personal skill. To have the ability to determine when each activity is required, prioritizing the tasks, projects, job duties and responsibilities in a fast-paced environment. To be able to work effectively under pressure, setting and reaching personal deadlines, utilizing time management skills
• Analytical and Problem-Solving Skills - To have excellent questioning skills, as well as the ability to identify, isolate, and communicate problems from and to all levels of the customer base and staff. To provide problem-solving solutions over the phone, through email, and in person. To have willingness to share skills with team mates
• Learning Skills - To maintain an enthusiastic approach towards learning new systems and software packages, master basic knowledge and skills to perform job duties. To learn all new and upcoming networking features and software packages, to implement and enforce change
• Professional Skills - To prioritize tasks given, a set of deadlines and deliverables. To work as a member of support staff team, to deliver requests from various sources, especially with regards to management. To view the level one support professional as an extension of the support environment and partner with them to provide a consistent level of service to customers

Qualifications, Education and Certifications

• Enrolled in College (at least 2 years to complete) - preferably studying Communication, Marketing or related areas
• Portfolio of work is required
• Intermediary English (written and spoken) is mandatory

Additional information

Orange Business was certified as one of the best companies to work by the Great Place to Work Institute from 2012 to 2015. Since 2016, Orange has been awarded as the Top Employer Brazil. The comprehensive independent research revealed that the Company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization, and has demonstrated its leadership status in the HR environment, always striving to optimize its employment practices and to develop its employees. Since 2015, Brazil has been recognized by the Gender Equality & Diversity for European and International Standard Certification.

Because Orange Business hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Birthday gift (day off)
• Give a day, get a day (day off)
• Teleworking Reimbursement

Seniority level

• Internship

Employment type

• Internship

Job function

• Marketing

Industries

• IT Services and IT Consulting

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