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Infrastructure Engineer Position
Há 1 mês
Enterprise Infrastructure Specialist We are seeking a proactive Senior Enterprise Infrastructure Specialist to join our observability platform operations. Overview In this role, you will be critical to the daily health, performance, and availability of our monitoring solutions. You will own the daily maintenance, upgrades, and configuration tuning of enterprise monitoring tools. Routine maintenance, upgrades, and configuration tuning will ensure optimal system performance. Triage and resolve monitoring‑related incidents and service tickets in a timely and efficient manner. Collaborate with application, infrastructure, and DevOps teams to integrate monitoring solutions and improve visibility. Develop and maintain dashboards, alerts, and reports to support operational needs. Responsibilities Document operational procedures, runbooks, and knowledge base articles. Identify and implement automation opportunities to reduce manual effort and improve reliability. Requirements 5+ years of experience in systems engineering or enterprise monitoring roles. Hands‑on experience with Splunk, DynaTrace, and NewRelic in production environments. A strong understanding of IT operations, incident management, and ticketing systems. Proficiency in scripting languages (e.g., Python, PowerShell, Bash) for automation and tool integration. Familiarity with cloud platforms and containerized environments. Excellent troubleshooting skills and a bias for action in high‑pressure situations. Strong written and verbal communication skills; Portuguese is a plus. Team and Growth Our team is dedicated to delivering high‑quality services and supporting each other's growth. As an Enterprise Infrastructure Specialist, you will work closely with various teams to integrate monitoring solutions and improve visibility. Key Skills Systems engineering and monitoring Splunk, DynaTrace, and NewRelic Scripting languages (Python, PowerShell, Bash) Cloud platforms and containerized environments Strong written and verbal communication skills #J-18808-Ljbffr
