Logistics Operations Manager

**Purpose of the role**:
As part of the Americas Logistics Operations team, the **Logistics Operations Manager** will be accountable to manage all **T**ransportation & Warehouse activities in Brazil**, ensure timely execution of all operational activities, responsible for the results achieved through the coordination of a team of Logistics Specialists and Associates, Carrier management and overall modal Cost to Serve ownership**.**
**Essential job functions**:
Team Management:
- Provide overall leadership to logistics operations team in Brazil, supporting all Lubrizol Business Units. Responsibilities include Domestic transport LTL, TL, Bulk Truck & Rail, International transport, as well as management of warehouses and terminals.
- Manage a team responsible for the coordination and timely execution of shipments, from pick-up until delivery, according to the established work processes.
- Manage Logistic Associates responsible for the Freight audit & payment process to ensure accurate invoice verification and timely payments to vendors.
- Train / retrain qualified personnel to ensure process adherence.
- Develop talents, provide coaching, and motivate overall team performance.
Carrier Management:
- Measure and own Logistics Performance KPIs (e.g. Safety, On-Time Delivery, Customer Complaints, Quality of Carrier services, Booking Acceptance etc.)
- Responsible to manage Carriers & Terminals Performance and setting up regular reviews with vendors to review KPIs.
- Collaborate with vendors and drive continuous improvement efforts to meet customer expectations.
- Establish qualitative operational escalations levels with Carriers & Terminals to ensure rapid response time.
- Ensure Lubrizol logistics operations comply with all relevant company TS&C (Transportation Safety & Compliance) standards and applicable rules & regulations in the different countries.
- Collaborate with Logistics Procurement on operational requirements, vendor performance etc. to define vendor sourcing strategies.
Cost Management:
- Own the domestic and international logistics freight audit & payment process.
- Monitor & Analyze the logistics operation cost.
- Define improvement actions and work with respective parties to reduce cost, such as demurrage and other operational accessorial cost items. Manage key projects as assigned.
- Manage import and export orders in terms of operations, customs related issues and taxes.
- Manage the violations, declarations & administrative processes related to Brazilian customs.
**Requirements and skills**:
- Bachelor's Degree, with at least 10 years of professional experience in Logistics or Supply Chain.
- Advanced level of English proficiency;
- A profound understanding of the logistics industry.
- Knowledge in domestic logistics regulations and documentation requirements.
- Data mining skills and continuous improvement mindset.
- A proven effective people leader & team player.
- Possess strong interpersonal skills & professionalism. This position will interface with logistics team members, internal customers and business partners on a regular basis.
- Demonstrated proficiency in problem solving and managing complexity.
- Ability to work across different cultural environments.
- Demonstrated proficiency in SAP and MS office tools.
It's an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers, and communities.
As a diverse, global team, we work together to solve some of the world's most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better.
One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today.
More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their ethnic origin, religion, sex, national origin, sexual orientation, gender identity, disability or any other characteristic.
**Segmento de vagas**:Logistics, Operations Manager, Supply Chain Manager, Supply Chain, Operations

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