Cloud Support Engineer

3 semanas atrás

São Paulo, Brasil UltraCon Consultoria Tempo inteiro

Cloud Support Engineer – Java + Unix/SQL - 12830

Starting Date: Immediately

Contract: CLT on UltraCon's Customer

Work Location: Onsite in São Paulo/SP @ Itaim Bibi

Work Time: Business Hours

Language: English Advanced

About the Role:

We are seeking an experienced Cloud Support Engineer with strong expertise in Java, SQL, Unix/Linux, and AWS. The professional will be responsible for supporting and troubleshooting critical cloud-based applications, ensuring high availability, performance, and compliance in a large-scale enterprise environment.

Key Responsibilities:

• Provide end-to-end support for cloud applications, ensuring stability, scalability, and security;

• Perform troubleshooting and debugging of AWS-based applications;

• Monitor and analyze incidents, identifying patterns, root causes, and long-term solutions;

• Collaborate with development teams and stakeholders, clearly articulating technical and functional aspects of production issues;

• Implement Infrastructure as Code (IaC) and support automation initiatives;

• Contribute to DevOps practices, including CI/CD and operational improvements;

• Administer Unix/Linux systems, leveraging scripting for automation (Shell or Python);

• Manage AWS services, including IAM, Lambda, ECS, S3, VPC, Security, Load Balancing, Monitoring & Audit.

Basic Qualifications (Required Skills):

• Bachelor’s degree in Information Technology, Computer Science, Computer Information Systems, or related field;

• 6–9 years of experience in a Cloud Support Engineer role;

• Strong knowledge of AWS cloud infrastructure;

• Advanced expertise with Unix/Linux operating systems, commands, and utilities;

• Hands-on experience with Java and SQL in enterprise environments;

• Practical experience with IaC (Infrastructure as Code);

• Scripting skills in Shell or Python;

• Strong communication skills, with the ability to explain technical and functional issues to technical and non-technical stakeholders.

Preferred Qualifications (Nice to Have):

• Experience in the Financial Services Industry;

• Relevant AWS certifications (e.g., Solutions Architect, SysOps Administrator, DevOps Engineer);

• Background in large-scale, mission-critical environments.

Soft Skills:

• Problem-solving mindset: ability to address complex issues with analytical and structured approaches;

• Clear communication: articulate technical insights across different levels of the organization;

• Collaboration: work effectively with cross-functional and global teams;

• Proactivity: anticipate risks and propose practical solutions;

• Adaptability: thrive in dynamic environments with shifting priorities;

• Attention to detail: ensure quality and precision in delivering critical support.

Further information will be given along the technical interview.

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