Credentialing Coordinator

Overview

Position Title
Credentialing Coordinator

Department
Medical Staff/Credentialing

General Description

Under general direction, initiates verification of initial and reappointment applications and coordinates and maintains medical staff databases for credentialing and verification needs.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Oversees and initiates the entire credentialing and verification processes of OU Health staff for initial and reappointment applications to include standardized, cost-effective verification that comply with Joint Commission on Accreditation of Healthcare Organizations (TJC), National Committee for Quality Assurance (NCQA), Centers for Medicaid and Medicare (CMS), federal and state law.
• Analyzes verification information, to include identifying red flag and/or adverse information and notifying Medical Staff leadership in accordance with policies & procedures.
• Monitoring of expiring information such as but not limited to DEA, license, professional liability insurance, and specialty board certification status; maintain and update credentials file(s).
• Compliant with department defined turn-around-times and key performance indicators.
• Timely, accurate, and complete database entries and maintenance of electronic files as required.
• Assists with the development and implementation of credentialing and recredentialing workflows to ensure efficient and effective alignment of processes including maintenance of delineation of privileges.
• Maintains a working knowledge of relevant regulatory standards (i.e., TJC and NCQA), state and federal requirements, and applicable Medical Staff Bylaws, rules and regulations.
• Assists with practitioner onboarding and orientation.
• Supports medical staff meetings.
• Participation in projects.

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

Education: Associate's degree or higher

Experience: At least two (2) years of experience in a medical staff office, healthcare, legal, human resources or finance setting.

Licensure/Certifications/Registrations
Required: Currently a Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) or willingness to achieve certification within 12 months of becoming eligible.

Knowledge, Skills And Abilities

• Knowledge of accreditation standards and legal requirements related to medical staff organization
• Excellent verbal and written communication skills
• Ability to effectively communicate with key stakeholders and customers (i.e., medical staff leaders, hospital administration, practitioners, practice managers)
• Knowledge of credentialing software and associated applications strongly preferred
• Ability to work under minimal supervision and to adapt quickly to changes within the environment
• Ability to maintain confidentiality
• Ability to critically think and assess and determine appropriate next best steps in any given situation
• Proficient with the use of Microsoft Office tools

Equal Opportunity OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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