Instructional Designer

Instructional Designer (Remote) — Position located in Brazil. The Instructional Designer (Publishing Support Center) will work on exciting online learning solutions (courses, videos, games, simulations, and assessments) for KnowBe4's customers. You will bring new ideas to the table and deliver innovative learning activities to the LMS.

• Work together with Subject Matter Experts (SMEs) and the team (graphics, QA specialists, eLearning developers, and leadership) to build and integrate eLearning assets
• Collaborate with all publishing teams in the Courseware sector
• Contribute to a highly collaborative environment where teams rapidly release courseware
• Embrace innovation and focus on minimizing distractions to maintain high productivity
• Create initial planning documents for online learning solutions (courses, videos, games, simulations, and assessments) to integrate with the LMS in an agile development environment
• Implement online andragogy, instructional design, and adult learning principles
• Practice effective interpersonal communication skills and the ability to work with different publishing teams within the courseware sector, to build relationships, actively listen, and assist team members and/or SMEs in translating concepts into engaging, effective online courses
• Develop storyboards in a standard format and respond promptly to feedback from QA and leadership
• Develop sound knowledge checks for formative assessment as well as strong summative assessments
• Understand reasonable software security practices
• Possess effective communication skills: written (including editing and proofreading), verbal, and presentation (including visuals)
• Possess the ability and experience to effectively utilize the required technology tools (MS Word, Gmail)

• B.A. or B.S in Adult Education, Cybersecurity, Information Technology (or comparable work experience) required
• M.S. or M.A. or M.Ed. in Instructional Design or Instructional Technology (or comparable work experience) preferred
• Minimum 5 years experience with instructional design best practices (storyboard development for online)
• Minimum 5 years experience with creating complex assessment items for formative and summative purposes
• Minimum 5 years experience with engaging online courseware (preferably in a corporate environment)
• Experience with Web Accessibility Standards (Section 508 & WCAG 2.1)
• Experience with learning solutions for iOS, iBooks, Android, and other interactive media/mobile platforms and programming
• Minimum 5 years of relevant experience in learning/online learning
• Excellent English communication skills, both verbal and written
• Ability to quickly learn and apply new tools, techniques, and processes
• Strong listening skills for working with SMEs and team members to incorporate ideas and feedback
• Exceptional problem-solving skills, particularly in designing effective courseware for adult learners in a distracting environment
• Ability to work well with others in a fast-paced, collaborative environment
• Excellent time and priority management skills
• Effective self-editing skills (although you will work with a QA team)
• Familiarity with current communications and visual design principles as they apply to adult learners
• Understanding of gamification concepts and ability to employ them in online learning
• General understanding of UI/UX accessibility needs for adult learners
• Curious, innovative, and creative mindset
• Understanding of gamification concepts and ability to create and employ them in online learning
• Ability to write assessment and knowledge check questions to reinforce learning and ensure retention/application of learned material

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code — all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit

No recruitment agencies, please.

• Seniority level: Associate
• Employment type: Full-time
• Job function: Education and Training
• Industries: Computer and Network Security

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