Volume Planning Manager, AMZL Capacity Planning

Overview Amazon Logistics (AMZL) Brazil is looking for an experienced professional to own Amazon’s last mile volume planning. The Volume Planning Manager is directly responsible for generating AMZL’s overall volume plans at a national level, working with critical stakeholders to define mid/long term volume plans. It covers planning across all delivery channels and node types (DSP, EDSP, Hub, Flex). The role manages AMZL’s volume plans consumed by OTR and UTR planning analysts, using inputs such as upstream forecasts and cycle capacity to generate short, medium, and long term plans (W+2, W+12, Guidances and yearly planning cycles respectively). The focus is on forecast accuracy and variability, calibration of upstream forecasts to network changes and daily volume behavior at each node, and communicating the volume plan to all forecasting consumers (DSP, EDSP, Hub, Flex, Finance, PXT). The role involves deep dives on critical planning assumptions such as Cycle Share for DSs, Child/Parent network, and delivery channel mix in shared jurisdictions (Hub x DSP x Flex). Key job responsibilities Work with Transports Planning and Supply Chain teams to capture and align on demand signals, understanding and sanity checking assumptions. Calculate, based on existing methodologies and systems, the expected volume per delivery node, cycle and program. Collaborate with multiple stakeholders to align on key planning assumptions such as shares per cycle, share per delivery program, and coverage per node; drive optimal volume allocation between nodes. Publish volume plans to key internal stakeholders, capture resource commitments from such teams to evaluate potential capacity gaps, and follow up on solve plans for such gaps. Lead calls and coordinate action items and follow-up on critical topics related to balancing capacity and demand in the last mile space. Work on and deploy process and systems improvements in the last mile planning scope, benchmarking on state-of-the-art processes and working with product and internal teams to deploy improvements. Work with transportation and supply chain teams to communicate and align on network changes that affect the last mile network. About the team Amazon Logistics (AMZL) is Amazon's "Last Mile" delivery service, responsible for delivering packages (and smiles) to homes and businesses across the planet. Within AMZL, the Planning team is responsible for planning critical business aspects of the operations such as geographical coverage, volume/capacity planning and weekly execution of the plans. We are focused on planning Amazon's last mile network to reach the best balance between capacity availability, productivity and accuracy. Qualifications Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field. Experience managing, analyzing and communicating results to senior leadership. Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level. Experience in capacity planning, operations planning, business analysis or similar. Speak, write, and read fluently in English, and have the ability to take direction in English. Experience working cross functionally with tech and non-tech teams. Knowledge of SQL. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr