Application Support Specialist

3 semanas atrás


State of São Paulo, Brasil beBeeSupport Tempo inteiro

Come grow with our team and take the first step towards a rewarding career. At TCS, we believe that people are our greatest asset. That's why we foster a culture of limitless learning opportunities for growth and mutual development. Expand your ideas through the right tools and contribute to our success in a collaborative environment. We are seeking an Application Support Specialist who wants to learn and transform their career. In this role you will Main point of contact for our end users, providing essential support for business applications; Responsible for investigating, troubleshooting, and resolving technical issues, ensuring users have a smooth and productive experience. Mandatory Skills Diagnose and correct faults, answer technical questions, ensure systems operate without interruptions; Escalate complex problems to other teams, document incidents, and assist in the deployment of new applications; Knowledge of: Java/Python, PEGA (AI), MongoDB/SQL; English is mandatory; Bachelor's Degree or equivalent working experience in Data, IT or a closely related field. Desirable Skills Administration of Linux and Windows environments; Working to solve problems efficiently, in order to prevent them from recurring, and identifying scenarios that could lead to failures in the future; Excellent communication skills and the ability to work in a cross-disciplinary research environment. Our company promotes an inclusive culture and works for equity in all areas including gender, disability, LGBTQIA+, religion, race, ethnicity. #Buildingonbelief


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