KYC Operations Associate Analyst
2 semanas atrás
Position Overview A KYC Operations Associate Analyst is responsible for performing timely customer due diligence to complete the KYC process. The Agent engages in research and analysis, using external vendor tools and in‑house data to effect due diligence controls on customers and counterparties of various characteristics. Key Responsibilities Customer and business onboarding: Conduct initial and ongoing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews, making risk‑based decisions and collecting/verifying information according to KYC/AML guidelines. Transaction monitoring and periodic reviews: Review transaction histories, provide insights into customer behaviour patterns that may indicate risks, and analyse changes in customer history and account usage. Documentation and record keeping: Maintain accurate, updated records of customers and decisions, ensuring compliance with data privacy and internal data security protocols. Risk assessment and escalation: Document customer risk assessments, escalating activities that exceed internal risk tolerance and filing Suspicious Activity Reports as required. Customer communication: Effectively communicate with customers via phone, email, and chat. Performance against KPIs: Deliver tasks within the expected key performance indicators set by leadership. Other duties: Complete tasks assigned by your lead, including meetings, training, and internal/external events. Qualifications Excellent verbal and written English skills (additional languages a plus). Minimum 1 year of experience in Operations, preferably in CDD/EDD/AML or compliance roles. Basic knowledge of global KYC/AML compliance regulations and standards. Ability to make decisions and apply a risk‑based approach. Proactive, punctual, and able to work autonomously within defined procedures. Strong communication, organization, analytical skills, and attention to detail; able to adhere to strict KPIs in a fast‑paced, high‑pressure environment. Flexible to work in shifts, including early mornings, afternoons, late evenings, weekends, and public holidays as per business needs. Nice to Have Bachelor’s degree in Finance, Business Administration, Law, or related field. Certifications such as ICA/CCAMS or equivalent (CDD/EDD focused). Benefits Salary: 6.680 BRL gross per month. RSUs in a rapidly growing company. Annual self‑development budget. Health and dental allowance for you and your dependents. Company‑paid life insurance and EAP program. Paid time off: 30 days vacation, 3 Me days, 1 volunteer day annually. Paid 6‑week sabbatical leave after four years. 18 weeks of paid parental leave after a year, plus child‑care assistance. Transportation vouchers. Meal (708 BRL per month) and food (1.166 BRL per month) vouchers. TotalPass access to 3,500 gyms and studios throughout Brazil. Click here to learn more about the benefits that we offer at Wise. You must already be legally authorized to work in São Paulo, Brazil. Working Conditions Remote Work: No Employment Type: Full‑time Additional Information Please apply by submitting your resume in English. For more about what it's like to work at Wise, visit our website. Keep up to date with life at Wise by following us on LinkedIn and Instagram. #J-18808-Ljbffr
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