Training Consultant

Há 1 mês

Curitiba, Brasil Wipro Technologies Tempo inteiro

Role Profile

Training Consultant

Role Definition

An individual contributor or People manager managing DMs and/or AMs. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training.

Roles and Responsibilities

  • Plans, designs, develops, delivers and certifies trainers & master trainer on adult learning principles, facilitation skills & coaching skills.
  • Collaborates with LOBs and cross-functional project teams to identify training needs.
  • Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training.
  • Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope.
  • Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.
  • Recommends and/or implements innovative solutions, modifications and enhancements to training programs.
  • Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications.
  • Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.
  • Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content.

Certifications and Assessments

N/A

Education

Graduation

Knowledge

Must Have

  • Ability to interpret educational needs and develop effective instructional design and media solutions.
  • Extensive working knowledge in designing, developing, implementing, and evaluating training plans, curricula, and methodology.
  • Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs.

Good to have

  • Proficiency in Captivate, Storyline or similar content designing & authoring tools.
  • Proficiency in Training analytics to design training solutions.

Experience

Must Have

  • Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills.
  • Project management and presentation skills and the ability to resolve complex problems and issues.
  • Demonstrated ability to train adult learners and novice computer users required.

Good to have

  • Worked with international and/or domestic accounts for a variety of LoBs - travel, technical support, retail, etc.
  • Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content.
  • Previous customer facing experience.

Behavioral Skills and Attributes

  • Capacity to work and contribute to a team environment as well as work independently.
  • Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups.
  • Possess good delivery and execution skills, and able to resolve dependencies and conflicts.
  • Ability to manage multiple tasks in a dynamic, deadline-driven environment.
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