Connected Vehicles

4 semanas atrás

São Paulo, São Paulo, Brasil General Motors Tempo inteiro
**Job Description**:
**Hybrid**:Work physically at General Motors 3 times per week (TUE-THU)
**Role**:
We are seeking customer-focused professionals to join our Connected Vehicles team at General Motors (OnStar team). As a crucial part of our mission, these positions offer a unique opportunity to shape the customer experience in an innovative and dynamic environment. Join us to be part of the connected car revolution and make a difference in the future of mobility
**Main responsibilities are**:
- Handle end-to-end OnStar Tickets (tickets raised via Call Center to solve customer complaints) and act proactively to avoid customer impact.
- Monitoring OnStar service´s health in general.
- Daily vehicle transactional activities monitoring, driving performance improvements via changes to the Hardware/Wireless Network/BackOffice.
- Manage interactions with other OnStar areas (for ex. Call Center and Carrier Teams).
- The role demands a professional to be part of a rotational basis schedule "On Call" (24x7 accessibility via phone).
**Additional Job Description**:
**Qualifications and Skills (mandatory)**:
- Complete graduation, desirable in areas such as Engineering, Statistics, Computer Science or related.
- Fluent English communication skills (speak/listen/read/write)
- SQL and data extraction / preparation.
- Power BI knowledge (and others BI tools desirable) and overview data visualization.
- Analytical thinking.
- Problem resolution end-to-end capability.
- Strong customer focus (responding tickets daily basis).
- Ability to understand critical business requirements and their technical implications on IT Systems and interfaces.
- Ability to identify repetitive tasks and make them automated processes & routines.
- Monitors & dashboards´ daily continuous improvement.
**Preferred Qualifications**:
- Basic Spanish communication skills.
- Experience in Hadoop, Microsoft Azure and Python would be considered a differential.
- Experience working with Telecom industry: Equipment/software vendors, Carriers (Cellular services providers),
- Knowledge of Celular telecomunication technologies (3G, 4G LTE, VoLTE).
- Automotive industry.
**About GM**:
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**:
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
**Diversity Information**:
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

  • Sr. Connected Vehicle Analyst

    2 semanas atrás

    São Paulo, São Paulo, Brasil General Motors Tempo inteiro

    **Job Description**:We are seeking customer-focused professionals to join our Connected Vehicles team at General Motors (OnStar team). As a crucial part of our mission, these positions offer a unique opportunity to shape the customer experience in an innovative and dynamic environment. Join us to be part of the connected car revolution and make a difference...

  • Account Management Associate

    Há 3 dias

    São Paulo, São Paulo, Brasil Rocket Lab Tempo inteiro

    Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital...

  • Partner Account Manager Sales Remote

    Há 3 dias

    São Paulo, São Paulo, Brasil Geotab Inc. Tempo inteiro

    Who we areGeotab is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.Geotab is advancing security, connecting commercial vehicles to the internet and...

  • Comprador Junior

    4 semanas atrás

    São Paulo, São Paulo, Brasil Continental AG Tempo inteiro

    TasksCreation of purchase order,Ability in price negotiation,Monitoring of supplier registration,Analysis of KPI'sFollow up of material**Qualifications**:SAP KnowledgeOffice packageEnglish intermediaryAcademic degree - on going**Benefits**:GesundheitsangeboteMitarbeiterrabatt für UnternehmensprodukteLebensversicherungKostenfreie...

  • Auxiliar de Administração de Pessoal

    4 semanas atrás

    São Paulo, São Paulo, Brasil Continental AG Tempo inteiro

    Tasks**Auxiliar nos processos de**: admissão, demissão, controle de documentação, processamento de férias e rescisões, folha de pagamento, adiantamento, 13º e anuais, controle de ponto, inclusão e exclusão em benefícios entre outros, assegurando qualidade nos processos e cumprimento da legislação vigente e prazos do...

  • Chief Accounting Professional

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeAccountant Tempo inteiro R$90.000 - R$120.000

    About UsWe are a global leader in data and software services that transform the vehicle lifecycle into a connected digital experience. Our products and services protect life's most important assets, including homes and digital identities.Our ImpactWe process over 300 million digital transactions annually for approximately 235,000 partners and customers in...

  • Senior Accountant

    Há 3 dias

    São Paulo, São Paulo, Brasil Solera Tempo inteiro

    Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital...

  • IT Production Analyst

    Há 18 horas

    São Paulo, São Paulo, Brasil beBeeProduction Tempo inteiro R$70.000 - R$100.000

    We are seeking a skilled IT Production Analyst to join our team. As an IT Production Analyst, you will be responsible for monitoring and troubleshooting of the MES system, managing and maintaining storage devices, VMware, and production systems. You will also be responsible for backup and restore of production systems, performing medium and long-term...

  • SAP System Analyst SD

    4 semanas atrás

    São Paulo, São Paulo, Brasil Continental AG Tempo inteiro

    Tasks- Analysis of process and methods for running systems with aim of technical improvements to proper fulfill business and legal requirements;- Perform technical proceeds for system update/maintenance;- Study the feasibility and implications of implementing systems and electronic data processing analyzing the characteristics and plan of the company -...

  • SAP System Analyst Mm

    4 semanas atrás

    São Paulo, São Paulo, Brasil Continental AG Tempo inteiro

    Tasks- Analysis of process and methods for running systems with aim of technical improvements to proper fulfill business and legal requirements;- Perform technical proceeds for system update/maintenance;- Study the feasibility and implications of implementing systems and electronic data processing analyzing the characteristics and plan of the company -...