Sr. Special Projects Manager, Customer Experience and Business Trends
Há 10 horas
Sr. Special Projects Manager, Customer Experience and Business Trends Amazon is seeking an experienced Sr. Product Manager based in São Paulo, Brazil for Customer Experience and Business Trends (CXBT). The team focuses on improving customer experience at Amazon globally. The Sr. Product Manager will be responsible for deep diving into a specific customer area and driving our team's strategy and long-term plans for this customer. The ideal candidate will operate with an entrepreneurial mindset, passion for business development and problem solving at scale, and have P/L ownership. The candidate will own end‑to‑end delivery of projects and is responsible for partnering with team leaders and compliance officers within the team and across Amazon to deliver team’s objectives. The candidate will be part of a global and diverse team and working on multiple competing projects spanning across time zones. The Role Will Be a Good Fit If You Are a self-starter, entrepreneurial and like working with ambiguity. Are interested in solving customer problems by diving deep into issues. Are adept at managing competing priorities from different stakeholders and influencing them without authority. Are hands‑on in solving business problems and then identifying technology‑based solutions to fix these. Have experience working with teams spread globally. Have experience working with the e‑commerce seller space. Have a good understanding of the prevailing laws and statutes in Brazil in the e‑commerce selling space. Key Job Responsibilities Conduct a feasibility analysis for setting up foundational customer experience improvement capabilities. Gain a deep understanding of operating environment, risks and challenges by liaising with cross‑functional groups, including business teams, finance, sales, technology, support, fulfillment, and supply chain. Assist in building annual plans, goal delivery, and maintaining overall budget. Continuously provide contribution on innovating and improving processes driving simplification and automation across the team. Influence Amazon leaders to improve their current customer‑facing solutions for the specific customer cohort based on the studies delivered by the team. Collaborate with internal business partners to ensure project output is leveraged to its fullest extent. Basic Qualifications Product or program management, product marketing, business development or technology experience. Bachelor’s degree or equivalent. Experience owning/driving roadmap strategy and definition. Experience as a product manager or owner. Experience owning technology products. Preferred Qualifications Experience in influencing senior leadership through data‑driven insights. Experience working across functional teams and senior stakeholders. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company – Amazon Servicos de Varejo do Brasil Ltda. Job ID: A #J-18808-Ljbffr
-
São Paulo, Brasil Amazon Tempo inteiroThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION: Amazon is seeking an experienced Sr. Product Manager based in Sao Paulo, Brazil for Customer Experience and Business Trends (CXBT). The team focuses on improving...
-
Greater São Paulo Area, Brasil Amazon Tempo inteiro R$80.000 - R$120.000 por anoDescriptionAmazon is seeking an experienced Sr. Product Manager based in Sao Paulo, Brazil for Customer Experience and Business Trends (CXBT). The team focuses on improving customer experience at Amazon globally.The Sr. Product Manager will be responsible for deep diving into a specific customer area and driving our team's strategy and long-term plans for...
-
São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroProduct or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience as a product manager or owner - Experience owning technology products - Experience in influencing senior leadership through data driven insights - Experience...
-
Project Manager
2 semanas atrás
São Paulo, SP, Brasil Uber Tempo inteiro**About the Role** - At Uber, providing excellent customer support to our users is a core feature of our product experience. As a Safety / Advanced Support Program Manager, you will be responsible for listening to users, understanding the root causes of painful customer experiences and helping to design solutions to reduce them, striving to build a...
-
Sr Vm Supplements and Vitamins, Sr Vendor Manager, Cl
2 semanas atrás
São Paulo, Brasil Amazon.com Tempo inteiroDESCRIPTION Amazon Brazil is looking for a dynamic vendor manager to play an important role within the Retail team by adding selection, analyzing business data, driving vendor performance, negotiating terms and handling promotions. As a vendor manager, you will report to the head of vendor management and developing relationships with several of our key...
-
Customer Experience Manager/account Manager
2 semanas atrás
Sao Paulo, Brasil EnterpriseAlumni Tempo inteiro**Customer Experience Manager / Account Manager** REMOTE - BRAZIL **About EnterpriseAlumni** EnterpriseAlumni is the market leading provider of Alumni Management SaaS. Our platform helps our clients (LinkedIn, JPMorgan Chase, PWC, Bank of America, Marks & Spencers others) maintain and maximize relationships with their alumni. Through our platform,...
-
Customer Onboarding Manager
Há 2 dias
São Paulo, Brasil Insider. Tempo inteiroCustomer Onboarding Manager – (Implementation Project Manager) – Brazil Join Insider’s rapidly growing MarTech scale‑up as a Customer Onboarding Manager. About Insider Insider is the fastest‑growing global MarTech scale‑up and the #1 AI‑native Customer Experience and Marketing platform. With over 1500 teammates across 50+ nationalities and a...
-
Customer Onboarding Manager
2 semanas atrás
São Paulo, Brasil Insider. Tempo inteiroOverview Customer Onboarding Manager - (Implementation Project Manager) - Brazil Join to apply for the Customer Onboarding Manager - (Implementation Project Manager) - Brazil role at Insider. About Us: We are Insider, a B2B SaaS company that drives growth for its clients around the world. Our platform connects data across channels, predicts future behavior...
-
Sr Business Manager Latin America
Há 10 horas
São Paulo, Brasil Lubrizol Tempo inteiroJob Title Latin America Sr Business Manager Performance Coatings Location Latin America (Lubrizol Sao Paulo office Frequent regional travel required 50% of the time) Reports To Global PCG Vice President Position Overview The Latin America Sr Business Manager will be responsible for the overall management and growth strategy of the Coatings business in the...
-
Business Development and Program Manager
Há 4 dias
São Paulo, São Paulo, Brasil Meta Tempo inteiro R$90.000 - R$120.000 por anoMeta is seeking Business Development & Program Manager, to join our Telco Business team in Latin America. As a key member of our team, you will be working on the Business Messaging & Mobile Authentication program and responsible for developing and executing strategic partnerships with leading telecommunications companies in the region.Responsibilities ...
