Senior Technical Program Manager Dots

**GET TO KNOW US**We simplify wellness so you can find everything in one place. Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world. At Gympass, you not only have the opportunity to build a career in a fast-paced global environment - but you'll make wellbeing universal, so everyone can be happy and healthy.**WHAT MAKES A GYMPASSER?**We are passionate about our mission Whatever your job title is, here you can make a global impact and change people's lives. At Gympass, we collaborate, set high achievable goal expectations, and focus on the end result. It's a challenging, evolving environment that allows you to learn and grow. You will face a disruptive and emerging business model that will push you in several areas, with no boundaries for creation and collaboration.**THE OPPORTUNITY**We are hiring a **Senior Technical Program Manager** to our **DOTS** team in **São Paulo**At DOTS (Digital Operation Technology Systems), we are developing scalable solutions that make Gympassers more productive, assuring user-friendly, data-driven, and confident products, for efficient and measurable work of the business areas.As a technical program manager you will be responsible for driving the execution of Gympass initiatives that might span across several teams in a high quality and effective manner. This role takes a holistic perspective about how all the moving parts should tie together and systematizes itinto a functioning program.You will collaborate with Product Managers, Tech Leads and the engineering team to ensure that necessary deliverables are worked into their plans. You will have an end-to-end oversight of the projects while keeping all players coordinated on its progress and deadlines, anticipating bottlenecks, providing escalation management when needed and balancing the business needs versus technical constraints.**YOUR IMPACT**- Deliver infrastructure initiatives for the back office using the appropriate agile project management methodology, learning & iterating frequently ;- Stay on top of program initiatives schedules providing clarity of risks,deadlines and efforts to stakeholders;- Lead the collaborative cross team decision;- Integrate technical team coaching them on technical and soft competences;- Lead initiative across DOTS infrastructure connecting the architecture and organizing interdependencies across other focus areas;- Facilitate decision making around changes on infrastructure. Make sure the consequences are understood, and changes are visible;- Guide teams into the Agile best practices, facilitating ceremonies and fostering an accountability culture of delivery into the teams;- Lead the prioritization process for Back office domain considering strategy, facilitating value engineering, developing a backlog for short, mid and long term;- Monitor and give visibility to OKRs, initiative status, agile metrics identifying bottlenecks, and engage the teams on opportunities of improvements.**WHO YOU ARE**- Bachelor's degree in Computer Science, Computer Engineering or related discipline or equivalent practical experience;- Strong experience in Computer/ Software technology mainly on Infrastructure;- Experience managing multiple simultaneous projects in an Agile environment;- Advanced experience in Agile methodologies and frameworks;- Experience with software development processes and agile tools (e.g. Jira, Pivotal Tracker, Bugzilla, etc.);- Experience with troubleshooting infrastructure technical issues, including capturing and analyzing logs;- Experience with infrastructure project management and stakeholder management within multicultural environments;- Knowledge of Software Architecture and system integration;- Knowledge of software development methodologies and modern automation tools;- Strong communication skills: able to communicate effectively with technical and non technical stakeholders;- Ability to speak English and Portuguese fluently and idiomatically.The following are considered to be a **plus**:- Past experience with MS Azure, Google Workspace, Telecom infrastructure, back office infrastructure, access management tools, and cloud management projects;- Experience with CI/CD pipelines;- Experience with Automation;- Ability to speak Spanish fluently and idiomatically.**WHAT WE OFFER YOU****We're a wellness company that is committed to the health and well-being of our employees. Our flexible program allows you to customize your benefits, according to your needs Our benefits include**:**WELLNESS**:Health, dental, and life insurance.**FLEXIBLE WORK**:Choose when and where you work. For most, this will be a hybrid office/remote structure but can vary depending on the needs of the role and employee preferences. We offer all employees a home offic