Sales Assistant
4 semanas atrás
Fraud Deflect is a full-service fraud prevention and chargeback management fin-tech, offering pre-authorization consulting and post-authorization fraud deflection and interception services.
We help merchants lower their chargeback rates, promoting growth and scalability across their organizations. We are seeking a Sales Assistant to join our rapidly growing team. This position reports directly to our VP of Sales & Marketing and is client-facing.
Responsibilities- Work directly with the VP of Sales and Marketing, assisting in sales and marketing administrative duties.
- Assist in onboarding new clients, including gathering client data, updating our CRM, and working with our operational teams.
- Assist in marketing-related initiatives, including, but not limited to, events, social media, and new business development.
- Join and assist in client-facing virtual sales calls, demos, and partner meetings.
- Provide operational, engineering, and account management support as needed.
- Minimum 3 years of professional experience working in customer service, sales, or marketing-related roles.
- Bilingual in Portuguese & English; English must be at a minimum professional level.
- Bachelor's Degree, preferably in technology or finance-related majors.
- Strong written and verbal communication skills.
- Achiever with a track record of success.
- Strong organizational skills.
- Self-driven with the ability to work in a remote environment.
- A quick learner with the ability to work in a fast-paced environment.
- Computer literate with experience using Microsoft Office and/or macOS.
- Experience using CRMs.
- Ideally: Native or fluent in English; fraud prevention and/or chargeback management experience; the desire to grow into a sales or client success manager role.
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