Sales Assistant

4 semanas atrás


Rio de Janeiro, Brasil Fraud Deflect Tempo inteiro

Fraud Deflect is a full-service fraud prevention and chargeback management fin-tech, offering pre-authorization consulting and post-authorization fraud deflection and interception services.

We help merchants lower their chargeback rates, promoting growth and scalability across their organizations. We are seeking a Sales Assistant to join our rapidly growing team. This position reports directly to our VP of Sales & Marketing and is client-facing.

Responsibilities
  1. Work directly with the VP of Sales and Marketing, assisting in sales and marketing administrative duties.
  2. Assist in onboarding new clients, including gathering client data, updating our CRM, and working with our operational teams.
  3. Assist in marketing-related initiatives, including, but not limited to, events, social media, and new business development.
  4. Join and assist in client-facing virtual sales calls, demos, and partner meetings.
  5. Provide operational, engineering, and account management support as needed.
Qualifications
  1. Minimum 3 years of professional experience working in customer service, sales, or marketing-related roles.
  2. Bilingual in Portuguese & English; English must be at a minimum professional level.
  3. Bachelor's Degree, preferably in technology or finance-related majors.
  4. Strong written and verbal communication skills.
  5. Achiever with a track record of success.
  6. Strong organizational skills.
  7. Self-driven with the ability to work in a remote environment.
  8. A quick learner with the ability to work in a fast-paced environment.
  9. Computer literate with experience using Microsoft Office and/or macOS.
  10. Experience using CRMs.
  11. Ideally: Native or fluent in English; fraud prevention and/or chargeback management experience; the desire to grow into a sales or client success manager role.
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