Senior QA Lead

Overview

Join to apply for the Senior QA Lead ️ (AI, Manual/Automation, Performance & API Testing | People Management | Global B2B SaaS IoT | Selenium, Cypress, JMeter, Postman, Claude Code | Remote) role at Goodwork .

About the Company

Goodwork is recruiting for a Canadian-based IoT SaaS company specializing in fleet management and telematics solutions. We’re a multi-brand organization providing advanced fleet management software, hardware, and consulting solutions that drive efficiency and profitability for fleet and field service companies worldwide. Our comprehensive approach combines GPS tracking, sensors, and cameras with scalable IoT SaaS software platforms, custom software development, and marketplace integrations. Our mission is to truly understand our customers\' business needs and implement solutions that address pain points effectively, making fleets safer, more efficient, and more profitable. We serve a broad spectrum of fleet operations globally, from large enterprises to government entities and various businesses across waste management, transportation, emergency services, and more. Established in 2010, we\'ve experienced growth, serving over 3,000 customers with our solutions operational in over 3 million vehicles globally.

Our Company Values

We value customer satisfaction and sales results while fostering continuous self-improvement through regular evaluations and open communication with leadership. We balance dedication to work with personal well-being, enabling team members to end their day with a clear mind and be ready to tackle new challenges.

About the Role

We’re looking for a remote Senior QA Lead to transform our quality assurance processes and guide our QA team through a critical scaling phase. Because of the use of advanced AI coding tools, our development velocity has outpaced our testing capacity, and you’ll play a key role in bringing balance by introducing smarter testing strategies and automation.

Responsibilities

• Lead and mentor a team of experienced QA Engineers.
• Build and scale automated testing frameworks across web, mobile, and IoT platforms.
• Introduce AI-driven testing approaches to improve coverage and speed.
• Take ownership of performance and API testing, establishing best practices.
• Work as both a hands-on contributor and strategic leader, ensuring QA keeps pace with rapid development cycles.

Your first 2–3 months will focus on eliminating current bottlenecks by accelerating regression automation and optimizing QA allocation across product pods. Beyond that, you’ll shape the long-term QA strategy, ensuring quality and velocity scale together as the organization grows.

Ideal Candidate

6+ years of QA experience with at least 2 years in leadership roles, combining deep automation expertise with proven team management capabilities. You should be comfortable writing Selenium scripts and running chapter meetings, with extensive cross-platform testing experience across web, mobile, and IoT environments. You have exceptional communication skills, proactively ask clarifying questions, and can identify critical bugs within biweekly release cycles. You thrive in fast-paced scaling environments and can implement AI-driven testing strategies, streamline processes, and elevate team capabilities while maintaining high quality standards.

Your performance will be measured by automating 100% of the regression suite within 2-3 months, reducing testing cycles, and decreasing customer-reported bugs through improved product quality.

Team & Collaboration

You'll work across multiple pods within our Product & Build tribe and be part of the QA Chapter. You’ll collaborate with Product Managers, Pod Managers, Scrum Masters, Developers, and DevOps Specialists, while managing QA Engineers.

Responsibilities Details

• Requirements Analysis & Sprint Participation: Review acceptance criteria with Product Managers and identify missing edge cases, happy paths, and negative scenarios; participate in weekly product lead calls to define requirements; contribute to sprint planning and biweekly sprint cycles.
• Automation Testing Leadership (First Priority): Automate regression test suite using Selenium, Cypress, or equivalent tools during your first 1–2 months; build and maintain automated UI test suites for web and mobile; implement automation testing; test with shipped hardware including cameras, IoT sensors, and beacon devices; reduce manual regression cycles.
• Manual Testing & Quality Assurance (After Automation Phase): Test new feature development cards, execute sanity and smoke testing for releases, create detailed bug reports with user stories and acceptance criteria, support Admin Portal and Billing team testing needs.
• Team Leadership & Development: Run monthly QA chapter meetings to set goals and establish SOPs; create quarterly learning objectives for team skill development; conduct 1:1s with manual QA Engineers.
• Performance & API Testing (Long-term): Implement performance testing using JMeter; develop API testing strategies with Postman; establish load testing and monitoring capabilities.

Skills & Qualifications

• 6+ years of QA experience in roles such as QA Engineer, Test Automation Engineer, QA Lead, Senior QA Analyst, or related positions.
• At least 2 years managing and mentoring QA team members.
• Proficiency with automation tools (Selenium, Cypress, or equivalent) for web and mobile testing.
• Performance testing knowledge with JMeter for load testing and scalability assessment.
• Deep understanding of functional, sanity, regression, and smoke testing methodologies.
• Strong communication skills to collaborate across Dev, Product, and DevOps teams.
• Experience with Agile/Scrum processes and sprint-based testing workflows.
• Strategic thinking for process improvement and risk mitigation in biweekly release cycles.
• Attention to detail with ability to identify critical bugs quickly.
• Experience running team meetings and creating quarterly goals and learning roadmaps.
• Experience with version control (Git, Bitbucket) and project management tools.

Nice to Have

• Experience in telematics, fleet management, or multi-product SaaS environments.
• Experience with AI-driven testing tools (Claude Code preferred).
• API testing experience with Postman for backend testing.
• Hardware/IoT device testing background, particularly with cameras, sensors, and beacon devices.
• ISTQB certification or equivalent credentials.
• Understanding of pod-based team structures and cross-functional collaboration.
• Familiarity with our tools: Claude Code, Selenium/Cypress, Zoho Sprints, Bitbucket, JMeter, Postman, Google Workspace, Google Cloud Platform (GCP), Zoho One, ClickUp.
• Working Hours: Fixed 9-hour shift, 4AM-1PM Eastern Time (Toronto time), with 1-hour break.
• Employment Type: Full-time (40 hours/week, plus additional break time). Exclusivity may be required.
• Education: Bachelor\'s/Master\'s in Software Engineering, Computer Science, or equivalent experience.
• Level: Senior (6+ years or relevant experience).
• Compensation: CAD ~ 3,113–3,464 per month, based on experience. Structured as a Consultant Agreement (independent contractor).
• Location: Remote.

Not sure you meet all the requirements? Apply anyway We value diverse experiences and hire for potential.

If you don\'t hear back within 4 weeks, assume you weren\'t selected, but Goodwork may still reach out about other remote roles.

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